Comparison

DG Heimnetz vs My E3/DC

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DG Heimnetz

This app helps users quickly and easily resolve issues with their internet connection. It offers automatic problem detection, interactive troubleshooting guides, and direct contact with customer service. It also assists with router setup, Wi-Fi sharing, and optimization.

Highlights
  • Automatic problem detection
  • Interactive troubleshooting
  • Router setup assistant
  • Wi-Fi sharing and optimization
  • Direct customer service contact
  • Contract data overview
Read full description

Die DG Heimnetz App hilft Ihnen dabei, Fragen und Probleme rund um Ihren Internetanschluss selbst, schnell und unkompliziert zu klären. ANALYSEN • Automatische Problemerkennung • Keine Wartezeit • Direkt zur richtigen Anleitung INTERAKTIVE HILFE • Automatische Problemlösungen • Verständliche Erklärungen • Intelligente Rückfragen KONTAKTAUFNAHME • Den Kundenservice über die App kontaktieren • Übermittlung der Analysen zur schnelleren Bearbeitung in der Hotline EINRICHTUNGSASSISTENT • Erkennen des Routers mit Kamera-Scan • Freischaltung des Festnetz-Anschlusses • Erkennen der WLAN-Daten und automatische Einrichtung der Verbindung WLAN TEILEN • Einrichtung der WLAN-Verbindung für externe Geräte WLAN OPTIMIEREN • Durch gezielte Messungen die WLAN-Abdeckung verbessern MEIN DG KUNDENPORTAL • Mit dem DG-Login alle Vertragsdaten auf einen Blick

About

My E3/DC

Read full description

All the functions of your E3/DC system at a glance: With the E3/DC APP, you can track the performance values of your system in real time, retrieve statistics and documents, make personalized settings such as weather forecast or charging priorities of your wallbox, and control your system remotely.

Screenshots

DG Heimnetz4 screens
My E3/DC4 screens

Verdict

The call

The clearest difference is device support: My E3/DC at 3 against DG Heimnetz's 1. My E3/DC also leads on iOS requirement (15.1 vs 17). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 14, 2026 and September 17, 2026 respectively.

Scorecard2 real differences · 8 level
DG Heimnetz versus My E3/DC: the parameters behind the verdict, then further details
ParameterDG HeimnetzMy E3/DC
PriceFreeFree
Rating5.0 (3 ratings) — better—
Positive reviews98.0% of reviews—
Number of ratings3 — better—
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS1715.1 — better
Further details — not scored
Size164 MB27 MB
Age rating4+4+
DeveloperDeutsche Glasfaser Wholesale GmbHHagerEnergy GmbH

In-app purchases

None

DG Heimnetz

No in-app purchases

None

My E3/DC

No in-app purchases

Questions

Is DG Heimnetz free?
DG Heimnetz is free to download, with no in-app purchases.
Is My E3/DC free?
My E3/DC is free to download, with no in-app purchases.
Do DG Heimnetz or My E3/DC have ads?
Neither DG Heimnetz nor My E3/DC shows ads.
Which is updated more often, DG Heimnetz or My E3/DC?
DG Heimnetz ships an update every 2 months, and My E3/DC every 2 months. Most recently, DG Heimnetz was updated on October 14, 2026 and My E3/DC on September 17, 2026.

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