iviva.facility Mobile App vs Aternity Mobile

iviva.facility is a simple, affordable, and field-proven Facility Management Software to address your facility maintenance needs. It is an easy to use mobile & web-based platform, with in-built team communication facility to make the process efficient. A spreadsheet-free & paperless solution that provides real-time status updates for users and simplifies your facility maintenance process to take it to the next level. iviva.facility Work Request & Workspace are exclusively developed for your Requesters & Facility team members to create and submit Work Requests & work orders simply from anywhere at any time using their digital devices. Usually, the Work Request app is for the requester users such as employees, tenant users and landlord users & the workspace help facility team users & vendor users work smarter with facility maintenance from anywhere at any time. Key features You are able to; - Submit work requests and label those with relevant subjects. - Take a photo/video of your issue and attach it to the work request. - Scan an Asset QA code with your camera and create a work request. - Scan a location QA code with your camera and create a work request. - Have real-time communication with mobile chat conversation on work requests, which enhances user engagement with questions, answers and status updates. - View, Edit & Manage Work Requests - Scan an asset or location QR code to register your corrective actions. - View, Edit & Manage Work Orders - Add comments, photos, videos or attachments to the work orders - Send and receive updates via push notifications. - Digital Signature for work approvals - Collaborate with your team via transaction-based conversation - Support for auditing and inspections - Perform your planned and preventive tasks on the go - Enable Offline tasks and activities This app needs to be registered with iviva.facility installation by entering “Domain Name”, “User ID” and “Passcode” supplied by the system, based on your iviva.facility account. Please note that the app screens are optimized for iPhone 8 and later.

Aternity Mobile enables IT teams to proactively identify digital experience issues on mobile devices and take prescriptive, targeted actions, improving employee productivity, customer service and business results. Proactively identify and resolve mobile issues. Aternity Mobile gathers more than 150 metrics on mobile device, app and network performance that enable IT to proactively identify and resolve digital experience issues. Unlike other solutions, Aternity gathers this performance data across iOS for multiple device vendors, including purpose-built mobile devices and free-standing mobile kiosks. With Aternity Mobile, IT can identify problems with hardware and battery health, device configuration or network connection and proactively take action to improve employee productivity and customer service. Monitor mobile app performance to ensure employee productivity. Aternity Mobile also monitors usage and crashes for every corporate mobile app used by the workforce. Aternity provides detailed information such as the traffic generated by each app and the domains the users were accessing with their mobile device, to ensure the mobile device is being used only for company-approved apps. This provides IT with deep insight into how mobile app performance and usage affects productivity and security. Improve employee engagement with bi-directional communication. With Aternity Mobile, IT can send contextual and personalized information to employee mobile devices to gather feedback on service quality issues and to provide guidance on ways employees can improve their mobile app and device performance. Aternity Mobile enables IT to proactively inform users of outages, provide information upon app installation/first use, or based on user location, and send warnings when corporate policy usage limits are about to be reached. Reduce security vulnerabilities with unified mobile threat defense. Aternity Mobile provides visibility to IT of both digital experience and security threats, all in one solution. Unlike MDMs, Aternity Mobile monitors the actual app traffic on the device to look for malware and phishing attempts. While Aternity does not replace the broad device management and security capabilities of an MDM, it does enable IT to identify and respond to threats faster by providing the necessary performance and security insights in one solution. Enhance employee experience with a unified view of DEX across devices. Aternity is the only digital employee experience solution that provides a unified view of actual employee experience, for every enterprise app running on any type of device – laptops, PCs, virtual and mobile – for macOS and iOS. With Aternity, digital workplace leaders gain insights into the digital experience of their entire workforce, no matter where they work, to ensure employees are productive and engaged. The digital experience solution of the Riverbed Platform. Aternity is the digital experience solution of the Riverbed unified observability and optimization platform. Unlike domain specific solutions, Riverbed combines observability for digital experiences, infrastructure, network, cloud, and applications and application acceleration. Riverbed helps IT organizations make transformative shifts in operational efficiencies with full stack telemetry AI operations. It’s all made possible by our integrated platform technologies that work together to capture data across all elements of the IT landscape, including data center infrastructure, public clouds, and edge computing. With the ability to integrate data sources into a single view, Riverbed makes it easy to deliver precise answers that keep IT running.