eMates vs Oom by Fini
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
eMates
Facilitates easy and frequent communication between prisoners and their loved ones. Aims to reduce self-harm by fostering connections and aids in prisoner rehabilitation for release.
- Easy prisoner communication
- Secure messaging
- Reduced self-harm
- Release preparation assistance
- Frequent and varied communication
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eMates (emailaprisoner.com) has the following goals: To help family and friends communicate easily and frequently with Prisoners. To reduce thoughts of self-harm/suicide through increased communication. To assist Prisoners in preparation for release with multiple partner agencies. Communication is a major factor in Prison life and the lack of it can have horrendous consequences. eMates offers a quick, efficient, secure alternative method of communication for Prisoners, their families, friends, legal professionals and related organisations - meaning Prisoners can receive more frequent and varied communication. Documentation continually states Prisoners who are able to maintain family ties are 6 times less likely to re-offend. Please check the locations page to see what features are available at what establishment: https://www.emailaprisoner.com/content/locations
Oom by Fini
This app facilitates deeper connections through engaging chat prompts and a unique virtual pet that grows with your interactions. It offers a novel way to meet new people, moving beyond superficial swiping to foster genuine conversations.
- Thousands of fun question prompts
- Meet new people via Dice Mode
- Virtual pet grows with chat
- Skip small talk and go deeper
- Suitable for friends, dates, and loved ones
- Unlock new features as you chat
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OOM A NEW TYPE OF CHAT APP Oom is a free chat app designed to help you get closer with friends, dates and loved ones. FUN QUESTION PROMPTS Its thousands of questions and prompts let you skip the small talk, creating a fun flow to go deeper faster. Covering a wide range of topics to map each other's values, taste and humor, finding out where you resonate and, perhaps more importantly, differ. NEW FEATURE* Meet New People: Oom also helps you meet new people, if you are either in search of romance or a new friend. Use Dice Mode to anonymously match you with someone new, once in chat answer five quick questions to release their profile; before deciding to move on or keep the chat going. A CUTE VIRTUAL PET: All new chats result in the birth of an utterly adorable virtual pet that represents your unique bond. Watch it grow as you get to know each other. FEATURES: — Go deeper faster with 1000s of questions that let you say who you are and what you are about. — Stop swiping; find your type of person in chat. — Oom removes awkward silences and unnecessary friction in chat — Oom is suitable for friends, dates and loved ones. — Level up as you chat, unlocking fun new features and activities. — Raise an adorable virtual cutie Follow us! Instagram: https://www.instagram.com/oomtogether TikTok: https://www.tiktok.com/@oomtogether Support: help@finiliar.com
Screenshots
Verdict
The clearest difference is review sentiment: Oom by Fini at 93% against eMates's 4%. Oom by Fini also leads on rating (5.0 vs 2.0) and ratings volume (6 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Oom by Fini holds the better App Store score, 5.0 against 2.0. That said, the two scores are not equally well evidenced: Oom by Fini has 6 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 4% of eMates's written reviews are positive against 93% of Oom by Fini's.
Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on October 27, 2026 and October 21, 2026 respectively.
| Parameter | eMates | Oom by Fini |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (1 ratings) | 5.0 (6 ratings) — better |
| Positive reviews | 4.5% of reviews | 93.3% of reviews — better |
| Number of ratings | 1 | 6 — better |
| Update frequency | Fortnightly | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 44 MB | 465 MB |
| Age rating | 4+ | 17+ |
| Developer | Unilink Technology Services | Finiliar Studios, Ltd. |
Customer experience
eMates
Oom by Fini
Bugs and requests
eMates
Reported bugs
32 issues- App crashes frequently
- Messages fail to send or are lost
- Messages fail to receive
- Login screen freezes or doesn't respond
- Cannot log in even with correct credentials
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- Account registration errors
- Password reset functionality not working
- Money added to account but not usable
- Apple Pay not accepted despite being advertised
- App freezes for several seconds upon opening
- Contacts disappear or duplicate
- Video calls not working
- Multi-factor authentication codes not received or invalid
- Emails marked as sent but appear as drafts
- No notifications for replies
- App crashes after updates
- Scanned reply pages not appearing
- Scrolling issues within the app
- Identity verification link not working
- Error messages when trying to upload ID or face scan
- App not connecting to the server
- Old messages disappearing or blank screens
- Photos attached multiple times and charged
- Dates on sent/received emails changing
- Support email addresses bounce back
- Neatphone facility connection problems
- App not refreshing and showing old messages
- Video visit requests disappearing
- Email sending process disappears mid-way
- Unable to schedule video visits
- App not user-friendly
- Confusing credit system
Requested features
18 requests- Improve app stability and reliability
- Fix message sending and receiving issues
- Resolve login and account access problems
- Address payment and credit issues
- Enhance customer support responsiveness
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- Improve message delivery speed
- Fix video call functionality
- Ensure Apple Pay compatibility
- Streamline registration process
- Fix password reset and account recovery
- Provide clear instructions for account crediting
- Resolve multi-factor authentication issues
- Improve user interface and experience
- Add notifications for replies
- Allow saving contacts
- Make app more robust and less buggy
- Address issues with image uploads
- Provide clear communication on prison staff reliance
Oom by Fini
Not enough reviews yet to summarise bugs or requests.
In-app purchases
eMates
No in-app purchases
Oom by Fini
No in-app purchases
