Comparison

UniFi Access vs CoPilot VoIP

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UniFi Access

Manage your entire access control system remotely. Oversee doors, users, readers, and security policies. View real-time activity logs and receive doorbell notifications.

Highlights
  • Manage connected doors and security policies
  • Oversee user rosters and access methods
  • Configure reader devices and greeting messages
  • View real-time access event logs
  • Receive doorbell notifications
  • Grant remote access to visitors
Features
Read full description

The UniFi Access mobile app is a convenient, comprehensive management tool that allows you and other administrators to oversee every aspect of your Access system, including connected doors, user rosters, reader devices, access cards, and security policies. With the app, you can also view real-time access event logs to maintain full vantage of visitor and employee traffic throughout your workspace. [Doorbell] Receive a push notification when someone rings a connected doorbell. [Remote View] Greet visitors remotely with the UA Pro, then grant them access remotely. [Devices] Add new Access devices and configure a variety of settings, including greeting messages, broadcast names, digital keypad layout, volume, and display brightness. [Doors] Manage individual doors or group them to instantly make sweeping security alterations on the fly. You can also apply door and floor-specific access policies for enhanced building security. [Users] Add, edit, and remove users with ease. You can also assign individual and group-level access methods, such as PIN codes or UA Cards. [Activities] Review detailed access logs and card reader video captures to track on-premises activity anywhere, anytime. [Cards] Utilize existing NFC cards or assign new UA Cards to system users.

About

CoPilot VoIP

This business communication app extends your cloud-based phone system to your mobile device. Make and receive calls, manage contacts, and access voicemail using your dedicated business number. Stay connected with clients and colleagues on the go with high-quality VoIP features.

Highlights
  • Cloud-based phone system on mobile
  • Make and receive business calls
  • Manage contacts
  • Access voicemail
  • Dedicated business number
  • High-quality voice calls
Features
Read full description

The CoPilot VoIP app brings the full functionality of your cloud-based phone system to your mobile device. Effortlessly make and receive business calls, manage your contacts, and access your voicemail — all with your CoPilot VoIP business number. Stay connected with your team and clients wherever you are, with high-quality voice calls and a host of VoIP features at your fingertips. CoPilot VoIP app is exclusive for customers with a CoPilot VoIP account. Ready to take your business communication to the next level? Download the app and sign in with your CoPilot VoIP credentials to get started.

Screenshots

UniFi Access4 screens
CoPilot VoIP3 screens

Verdict

The call

The clearest difference is ratings volume: UniFi Access at 5.2K against CoPilot VoIP's 1. UniFi Access also leads on update cadence (every 2 weeks vs every 3 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for UniFi Access against 5.0 for CoPilot VoIP. That said, the two scores are not equally well evidenced: UniFi Access has 5.2K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

UniFi Access ships an update every 2 weeks, CoPilot VoIP every 3 months. The most recent releases landed on October 25, 2026 and October 20, 2026 respectively.

Scorecard2 real differences · 8 level
UniFi Access versus CoPilot VoIP: the parameters behind the verdict, then further details
ParameterUniFi AccessCoPilot VoIP
PriceFreeFree
Rating4.9 (5.2K ratings)5.0 (1 ratings) — better
Positive reviews59.8% of reviews—
Number of ratings5.2K — better1
Update frequencyEvery 2 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.017.0
Further details — not scored
Size280 MB123 MB
Age rating4+4+
DeveloperUbiquiti Inc.CoPilot VoIP, LLC

Customer experience

UniFi Access

All ratings4,586 ratings
Positive98.8%
Neutral0.5%
Negative0.8%
Written reviews82 reviews
Positive59.8%
Neutral6.1%
Negative34.1%

CoPilot VoIP

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

UniFi Access

Reported bugs

4 issues
  • App crashes on launch
  • Notifications not working
  • Remote login issues
  • Outdated information in app

Requested features

4 requests
  • Integrate with Unifi Protect
  • Add schedule management in app
  • Allow door hold open/timer controls
  • Improve camera/intercom integration

CoPilot VoIP

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

UniFi Access

No in-app purchases

None

CoPilot VoIP

No in-app purchases

Questions

Is UniFi Access free?
UniFi Access is free to download, with no in-app purchases.
Is CoPilot VoIP free?
CoPilot VoIP is free to download, with no in-app purchases.
Which has better reviews, UniFi Access or CoPilot VoIP?
CoPilot VoIP is rated higher. UniFi Access averages 4.9 out of 5 from 5.2K ratings, while CoPilot VoIP averages 5.0 from 1 ratings.
Do UniFi Access or CoPilot VoIP have ads?
Neither UniFi Access nor CoPilot VoIP shows ads.
Which is updated more often, UniFi Access or CoPilot VoIP?
UniFi Access ships an update every 2 weeks, and CoPilot VoIP every 3 months. Most recently, UniFi Access was updated on October 25, 2026 and CoPilot VoIP on October 20, 2026.

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