UniFi Access vs CoPilot VoIP
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UniFi Access
Manage your entire access control system remotely. Oversee doors, users, readers, and security policies. View real-time activity logs and receive doorbell notifications.
- Manage connected doors and security policies
- Oversee user rosters and access methods
- Configure reader devices and greeting messages
- View real-time access event logs
- Receive doorbell notifications
- Grant remote access to visitors
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The UniFi Access mobile app is a convenient, comprehensive management tool that allows you and other administrators to oversee every aspect of your Access system, including connected doors, user rosters, reader devices, access cards, and security policies. With the app, you can also view real-time access event logs to maintain full vantage of visitor and employee traffic throughout your workspace. [Doorbell] Receive a push notification when someone rings a connected doorbell. [Remote View] Greet visitors remotely with the UA Pro, then grant them access remotely. [Devices] Add new Access devices and configure a variety of settings, including greeting messages, broadcast names, digital keypad layout, volume, and display brightness. [Doors] Manage individual doors or group them to instantly make sweeping security alterations on the fly. You can also apply door and floor-specific access policies for enhanced building security. [Users] Add, edit, and remove users with ease. You can also assign individual and group-level access methods, such as PIN codes or UA Cards. [Activities] Review detailed access logs and card reader video captures to track on-premises activity anywhere, anytime. [Cards] Utilize existing NFC cards or assign new UA Cards to system users.
CoPilot VoIP
This business communication app extends your cloud-based phone system to your mobile device. Make and receive calls, manage contacts, and access voicemail using your dedicated business number. Stay connected with clients and colleagues on the go with high-quality VoIP features.
- Cloud-based phone system on mobile
- Make and receive business calls
- Manage contacts
- Access voicemail
- Dedicated business number
- High-quality voice calls
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The CoPilot VoIP app brings the full functionality of your cloud-based phone system to your mobile device. Effortlessly make and receive business calls, manage your contacts, and access your voicemail — all with your CoPilot VoIP business number. Stay connected with your team and clients wherever you are, with high-quality voice calls and a host of VoIP features at your fingertips. CoPilot VoIP app is exclusive for customers with a CoPilot VoIP account. Ready to take your business communication to the next level? Download the app and sign in with your CoPilot VoIP credentials to get started.
Screenshots
Verdict
The clearest difference is ratings volume: UniFi Access at 5.2K against CoPilot VoIP's 1. UniFi Access also leads on update cadence (every 2 weeks vs every 3 months). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for UniFi Access against 5.0 for CoPilot VoIP. That said, the two scores are not equally well evidenced: UniFi Access has 5.2K ratings behind it against 1, so its average is the more settled of the two.
UniFi Access ships an update every 2 weeks, CoPilot VoIP every 3 months. The most recent releases landed on October 25, 2026 and October 20, 2026 respectively.
| Parameter | UniFi Access | CoPilot VoIP |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (5.2K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 59.8% of reviews | — |
| Number of ratings | 5.2K — better | 1 |
| Update frequency | Every 2 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 17.0 |
| Further details — not scored | ||
| Size | 280 MB | 123 MB |
| Age rating | 4+ | 4+ |
| Developer | Ubiquiti Inc. | CoPilot VoIP, LLC |
Customer experience
UniFi Access
CoPilot VoIP
Bugs and requests
UniFi Access
Reported bugs
4 issues- App crashes on launch
- Notifications not working
- Remote login issues
- Outdated information in app
Requested features
4 requests- Integrate with Unifi Protect
- Add schedule management in app
- Allow door hold open/timer controls
- Improve camera/intercom integration
CoPilot VoIP
Not enough reviews yet to summarise bugs or requests.
In-app purchases
UniFi Access
No in-app purchases
CoPilot VoIP
No in-app purchases








