UniFi Access vs IgniteOps

The UniFi Access mobile app is a convenient, comprehensive management tool that allows you and other administrators to oversee every aspect of your Access system, including connected doors, user rosters, reader devices, access cards, and security policies. With the app, you can also view real-time access event logs to maintain full vantage of visitor and employee traffic throughout your workspace. [Doorbell] Receive a push notification when someone rings a connected doorbell. [Remote View] Greet visitors remotely with the UA Pro, then grant them access remotely. [Devices] Add new Access devices and configure a variety of settings, including greeting messages, broadcast names, digital keypad layout, volume, and display brightness. [Doors] Manage individual doors or group them to instantly make sweeping security alterations on the fly. You can also apply door and floor-specific access policies for enhanced building security. [Users] Add, edit, and remove users with ease. You can also assign individual and group-level access methods, such as PIN codes or UA Cards. [Activities] Review detailed access logs and card reader video captures to track on-premises activity anywhere, anytime. [Cards] Utilize existing NFC cards or assign new UA Cards to system users.

IgniteOps — On-Call Management & Critical Alerts IgniteOps is the on-call app built for operations, DevOps, and SRE teams to respond to incidents in seconds, not minutes. Get critical alerts that break through silent mode, coordinate your team, and stay on top of your on-call shifts — right from your phone. Critical alerts you can't ignore Our critical notifications override silent mode and Do Not Disturb so urgent incidents always reach you. Automatic volume boost and full-screen alerts for the emergencies that truly matter. Real-time alert management - Receive, acknowledge, resolve, and snooze alerts instantly - Filter by status, priority, and team - Full history for every incident On-call scheduling See who's on call, check your upcoming shifts, and coordinate rotations across your whole team. Team coordination Organize teams and organizations, and keep everyone aligned during an incident. Enterprise-grade security - Multi-factor authentication (MFA) sign-in - Biometric unlock (fingerprint and face recognition) - Secure authentication with AWS Cognito Flexible notification preferences Choose how you get alerts: email, push, SMS, and voice call — in whatever order you prefer. IgniteOps is the modern alternative for on-call and incident management. Perfect for engineering teams that need reliability when things break. Download IgniteOps and respond to every incident with confidence.