Comparison

EF Link vs Pay Tel

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

EF Link

This app offers mobile access to news, product updates, and job openings from a leading carpet manufacturer. Stay connected with company information, view new product launches, and explore career opportunities.

Highlights
  • Company news and updates
  • Product introductions and launches
  • View current job openings
  • Submit job applications
  • Notifications for future openings
  • Mobile access for employees
Features
Read full description

Based in northwest Georgia, home of the tufting carpet industry, Engineered Floors is committed to providing our customers the best in flooring solutions. Since the inception of Engineered Floors in 2009, it has been our mission to create the best product possible. We do this through innovation, hard work, and outstanding service. By investing in the latest and Engineered Floors serves the residential, builders & architects, multi-family and commercial flooring markets. And we do this through the commitment and hard work of every EF employee. In just over ten years, Engineered Floors has grown to the 3rd largest carpet manufacturer in the United States. EF Link provides convenient and mobile access to our customers, employees (current and future), vendors and business partners and to our friends and families who are interested in all that is happening at the fastest growing carpet manufacturer in the U.S. EF Link provides quick and convenient access to Engineered Floors' news and updates. EF Link will share photos and details of EF's latest product introductions and launches. EF Link allows individuals interested in employment with Engineered Floors to see current job openings, submit an application and receive notifications of future openings. EF Link will better support our over 4,000 non-desked employees who depend on modern mobile technology for information. Stay connected with Engineered Floors by staying connected through EF Link.

About

Pay Tel

Stay connected with loved ones. Receive instant alerts for messages and notifications. Easily view your balance and add funds, or send photos to inmates in eligible correctional facilities.

Highlights
  • Instant message alerts
  • Unread message count
  • Current balance visibility
  • Add funds link
  • Send photos to inmates
Features
Read full description

The Pay Tel app provides you with easy access to important functionality: Instant alerts for any notifications from Pay Tel™ or your inteleMESSAGE™ contacts. Current unread messages count indicator. Just press to open inteleMESSAGE™. Visibility to your current balance, and a link to the main PayTel.com site for Adding Funds. Send photos to inmates in eligible facilities.

Screenshots

EF Link3 screens
Pay Tel4 screens

Verdict

The call

The clearest difference is rating: EF Link at 3.3 against Pay Tel's 1.6. EF Link also leads on update cadence (fortnightly vs every 4 months). Pay Tel's advantage is chart position (#201 vs unranked) and ratings volume (126 vs 14). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

EF Link holds the better App Store score, 3.3 against 1.6. That said, the two scores are not equally well evidenced: Pay Tel has 126 ratings behind it against 14, so its average is the more settled of the two.

UpkeepUpdate frequency

EF Link ships an update fortnightly, Pay Tel every 4 months. The most recent releases landed on September 19, 2026 and September 27, 2026 respectively.

Scorecard5 real differences · 6 level
EF Link versus Pay Tel: the parameters behind the verdict, then further details
ParameterEF LinkPay Tel
PriceFreeFree
Rating3.3 (14 ratings) — better1.6 (126 ratings)
Positive reviews—3.7% of reviews
Number of ratings14126 — better
Update frequencyFortnightly — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#201 — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.0 — better
Further details — not scored
Size87 MB34 MB
Age rating4+4+
DeveloperEngineered Floors LLCPay Tel Communications

Customer experience

EF Link

All ratings14 ratings
Positive57.1%
Neutral7.1%
Negative35.7%

Pay Tel

All ratings126 ratings
Positive15.1%
Neutral2.4%
Negative82.5%
Written reviews107 reviews
Positive3.7%
Neutral2.8%
Negative93.5%

Bugs and requests

EF Link

Not enough reviews yet to summarise bugs or requests.

Pay Tel

Reported bugs

21 issues
  • App crashes on launch or during use
  • Login authentication errors persist across sessions
  • Messages fail to send despite payment being deducted
  • Messages don't appear in inbox despite being sent
  • App logs out randomly while actively in use
Show 16 more
  • Typing causes screen to flicker and delete message content
  • Blank white screens when trying to view messages
  • App won't work when Wi-Fi is enabled (Error 403)
  • Incorrect notification counts
  • Balance doesn't update after adding funds
  • Video call invitations don't pop up or display
  • Call connections drop mid-conversation
  • Echo/feedback during calls
  • Calls ring once then hang up immediately
  • Account lockout with 'phone number doesn't belong to account' error
  • PIN number errors preventing login
  • App won't open on certain devices (iPhone specific issues)
  • Messages appear days late
  • Duplicate messages being sent and charged
  • App freezes when typing long messages
  • Website login doesn't sync with app login

Requested features

12 requests
  • Improved app stability and performance optimization
  • Better customer service responsiveness (live chat, phone support)
  • Reduced pricing for calls and messages
  • Same-day video visit scheduling
  • Better message persistence (don't delete on app exit)
Show 7 more
  • Improved call quality and connection stability
  • Wi-Fi compatibility fix
  • Better user interface design and navigation
  • Automatic message saving/drafts
  • Transaction history visibility
  • Refund policy for failed transactions
  • Faster fund processing and balance updates

In-app purchases

None

EF Link

No in-app purchases

None

Pay Tel

No in-app purchases

Questions

Is EF Link free?
EF Link is free to download, with no in-app purchases.
Is Pay Tel free?
Pay Tel is free to download, with no in-app purchases.
Which has better reviews, EF Link or Pay Tel?
EF Link is rated higher. EF Link averages 3.3 out of 5 from 14 ratings, while Pay Tel averages 1.6 from 126 ratings.
Do EF Link or Pay Tel have ads?
Neither EF Link nor Pay Tel shows ads.
Which is updated more often, EF Link or Pay Tel?
EF Link ships an update fortnightly, and Pay Tel every 4 months. Most recently, EF Link was updated on September 19, 2026 and Pay Tel on September 27, 2026.

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