Great App
I do not understand all the negative reviews. I’ve had nothing but shining success using this app. Texting, sending pics, it all works great. Maybe some individual sites need to update their equipment?
Good
Nice
Can’t submit payment
I tried three different cards and it won’t accept anything. Sucks
Video call
Good app
Unusable
I have not been able to use the app because I’m not able to enter the name of the person who is incarcerated. I have wasted WAY too much time on this stupid app. I’ve tried on 3 different devices but I don’t get any menu that allows me to enter their name or information. I’ve already added $10 to the account but I guess that’s gone because everything I see says “not refundable”.
Show more
Terrible app
This is not a good app j have added money to this account and it wont even let me send a message or use the video visitation im very upset about this because its mandatory that my loved one gets to see his family and thaey are making it impossible
Give me my refund
It will not let me find my inmate and customer service is horrible now I’m out 20 bucks GIVE ME MY REFUND
The dumbest ap
Ew
It sucks!!!
They take your money on your account without the video call going through!! Their customer service is BS!!
Terrible app
Downloaded app and can’t even do anything on it !! Less options and can’t even send a message or add contact I’ve contacted customer service and no feedback . An app for nothing ! Can’t even get in touch with a loved one
Class Action Lawsuit?
Yes, it’s that bad!
The absolute worst!
Double messages, double charge! Immediately dropped calls equals lost of money, no reimbursement!!! Echos to no sounds on calls! Video visit: No phone approvals on weekends! Just horrible
Worst app
This is the worst application ever made
This app sucks
I hate it it won’t let me message my man I’ve had to make 2 accounts! Highly ticked off
TAKES YOUR MONEY!
Hate this thing. Most of the time it double sends my texts and charges me for it.
Disappointed
I do not have the Intel video on the app. I do not have the Intel video on the website with my device being an iPhone. I am truly disappointed.
Worst app
This app 100% sucks. As much as we pay, it never works. Again tonight, I cannot sign on with the same credentials I’ve had now for 4 months and I cannot communicate with my son. Fix this stupid app, you’re getting rich off of something that doesn’t work knowing damn well it’s the only way we can communicate with loved ones
Show more
Not working
This app has completely stopped working and now I have no way to talk to my son!! This is so frustrating!
Pay Tel Connect
Finally working smoothly! If it’s your 1st time using Pay Tel Connect, you have to allow the inmate to call or text you first, and then you will receive their messages, but first- you have to add money with a debit or credit card for funds so u can be connected & talk to your Inmate friend or family in the jail cell. The video calls also works good. Thanks Pay Tel for the latest Updates!! 👍🏼
Show more
Phone
Somehow messages got blocked to my phone saying Shannon did it but were unsure what happened
