logging out
it keeps logging me out no matter what, im in the middle of a call and it logs me out, i just want to talk to my brother please.
Worst ever app
You can’t get help when you need it. Took forever to get approved. I kept adding money but couldn’t get approved so I took back the money. Now I owe them and can’t figure out how to pay them. At one point I got a call from a nice lady. I should have kept her number. I didn’t. Now what. All I want to do is get ahold of my brother. Many states away.
Show more
Greed
Man yall wrong for hustling and build a business off the back of the unjust God Almighty will punish you all, and don’t let them lie to you they have it set scaled and marketed, they even got bots and developers to create fake views on here
Connection Issues
Hi HomeWAV team! We do appreciate the app letting us be able to talk to our loved ones, but the connectivity has now become an issue. I will test my connection and audio within the app and see a strong connection, but then when I actually accept the call, the inmate is unable to see me or hear me. Or, I just freeze completely.
The app was perfect before but this began happening in March. I did report this bug within the app as well! Please help, as I can see all recent complaints are of the freezing/connection.
I understand why we have to re-login in multiple times, as facilities require you to actually authenticate you’re the person they are trying to reach, but this also causes delays when trying to accept a call. It seems to freeze at a higher rate when doing so.
Can we please fix ASAP as we are all spending money to speak to our loved ones, and every call takes money— REGARDLESS if the call was successful or not. While it’s not a large amount (actually reasonable), it still leaves a bad taste in ones mouth :)
The app was perfect before but this began happening in March. I did report this bug within the app as well! Please help, as I can see all recent complaints are of the freezing/connection.
I understand why we have to re-login in multiple times, as facilities require you to actually authenticate you’re the person they are trying to reach, but this also causes delays when trying to accept a call. It seems to freeze at a higher rate when doing so.
Can we please fix ASAP as we are all spending money to speak to our loved ones, and every call takes money— REGARDLESS if the call was successful or not. While it’s not a large amount (actually reasonable), it still leaves a bad taste in ones mouth :)
Show more
Audio
Sucks.
