Comparison

HomeWAV vs Inmate Inbox

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HomeWAV

Connect with incarcerated loved ones through phone calls, video calls, and messaging. Manage funds, schedule visits, and receive notifications when they are available. This app facilitates communication and connection with inmates.

Highlights
  • Create free account
  • Add and manage inmate contacts
  • Manage funds and payment information
  • Initiate phone and video calls
  • Send messages to inmates
  • Schedule onsite and remote visits
  • Receive inmate login notifications
Features
Read full description

HomeWAV Mobile App Features: - New to HomeWAV? Create a free account. - Returning visitor? Login with your username and password. - Fully registered and approved visitors will be able to choose the facility and add inmate. - See available funds, add funds or transfer funds. - Add, update or change credit/debit information. - Only pay for the minutes you use. No plans or packages. - Once logged in, the inmate will see you are available and can initiated a phone call, video call or message (*If allowed by facility). - Visitor will receive notification once inmate is logged in. - Easily schedule onsite visits (*If allowed by facility). - No scheduling required for remote video visitations. For best results, a WIFI connection and use of headset are suggested. Note: Not available at all facilities. Phone and video costs will vary.

About

Inmate Inbox

This app facilitates real-time communication between users and incarcerated individuals. It allows for sending and receiving messages, as well as sharing photos, helping to maintain connections with loved ones.

Highlights
  • Real-time messaging
  • Photo sending
  • Account management
  • Contact list management
  • Stay connected on the go
Features
Read full description

Our “Inmate Inbox” Mobile app is free to download and will allow you to stay connected with your family and friends. Enjoy real time communications with your loved ones while on the go. Features Include: -Managing Account & Contacts List -Sending and Receiving Messages in Real-time -Sending Photos to Inmate (Delivered once approved by Jail Staff) Pricing: -Message cost and Photos cost will vary based on the Facility.

Screenshots

HomeWAV4 screens
Inmate Inbox4 screens

Verdict

The call

The clearest difference is rating: HomeWAV at 3.8 against Inmate Inbox's 3.1. HomeWAV also leads on in-app purchases (none vs 4) and ratings volume (11K vs 88). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Inmate Inbox sells 4 one-off in-app purchases. HomeWAV asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

HomeWAV holds the better App Store score, 3.8 against 3.1. That said, the two scores are not equally well evidenced: HomeWAV has 11K ratings behind it against 88, so its average is the more settled of the two. Written reviews complicate that: 8% of HomeWAV's written reviews are positive against 16% of Inmate Inbox's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

HomeWAV ships an update every 5 weeks, Inmate Inbox every 2 months. The most recent releases landed on September 23, 2026 and July 21, 2026 respectively.

Scorecard4 real differences · 7 level
HomeWAV versus Inmate Inbox: the parameters behind the verdict, then further details
ParameterHomeWAVInmate Inbox
PriceFreeFree
Rating3.8 (11K ratings) — better3.1 (88 ratings)
Positive reviews8.4% of reviews16.1% of reviews — better
Number of ratings11K — better88
Update frequencyEvery 5 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank#147 — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.615.6
Further details — not scored
Size94 MB34 MB
Age rating4+4+
DeveloperHomeWAVStewart

Customer experience

HomeWAV

All ratings11,131 ratings
Positive68.3%
Neutral7.3%
Negative24.4%
Written reviews226 reviews
Positive8.4%
Neutral9.7%
Negative81.9%

Inmate Inbox

All ratings88 ratings
Positive46.6%
Neutral8.0%
Negative45.5%
Written reviews31 reviews
Positive16.1%
Neutral9.7%
Negative74.2%

Bugs and requests

HomeWAV

Reported bugs

3 issues
  • App frequently logs users out unexpectedly
  • Video calls often freeze or disconnect
  • Inability to receive notifications of incoming calls

Requested features

3 requests
  • Keep users logged in to avoid constant re-logins
  • Improve video/audio quality and reliability
  • Provide more affordable pricing options

Inmate Inbox

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

HomeWAV

No in-app purchases

4 purchases

Inmate Inbox

One-time4
  • inmateinbox$5.99
  • InmateInbox$10.99
  • InmateInbox$15.99
Show 1 more
  • InmateInbox$20.99

Questions

Is HomeWAV free?
HomeWAV is free to download, with no in-app purchases.
Is Inmate Inbox free?
Inmate Inbox is free to download, with in-app purchases available.
Which has better reviews, HomeWAV or Inmate Inbox?
HomeWAV is rated higher. HomeWAV averages 3.8 out of 5 from 11K ratings, while Inmate Inbox averages 3.1 from 88 ratings.
Do HomeWAV or Inmate Inbox have ads?
Neither HomeWAV nor Inmate Inbox shows ads.
Which is updated more often, HomeWAV or Inmate Inbox?
HomeWAV ships an update every 5 weeks, and Inmate Inbox every 2 months. Most recently, HomeWAV was updated on September 23, 2026 and Inmate Inbox on July 21, 2026.

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