InmateSales View vs Inmate Inbox
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
InmateSales View
Connect visually with incarcerated individuals through video calls. This app enables placing and receiving video sessions from anywhere with internet access. Facility approval may be required, and not all locations support this service.
- Place video sessions
- Receive video calls
- Use device microphone and speaker
- High-speed internet required
- Facility approval may be needed
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The InmateSales View mobile app allows you to place video sessions to incarcerated individuals at certain facilities. You can place and receive video calls from wherever you have high speed internet using your device’s microphone and speaker. Approval for your video sessions may be required by the incarceration facility. Not all facilities support video sessions. Please contact the facility for policies and procedures for video sessions that may apply to you. Please create an account first by visiting https://inmatesales.com. For help, please visit https://www.inmatesales.com or call our help line at 1-866-340-7879. Additional functionality will be added to this app in the future.
Inmate Inbox
This app facilitates real-time communication between users and incarcerated individuals. It allows for sending and receiving messages, as well as sharing photos, helping to maintain connections with loved ones.
- Real-time messaging
- Photo sending
- Account management
- Contact list management
- Stay connected on the go
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Our “Inmate Inbox” Mobile app is free to download and will allow you to stay connected with your family and friends. Enjoy real time communications with your loved ones while on the go. Features Include: -Managing Account & Contacts List -Sending and Receiving Messages in Real-time -Sending Photos to Inmate (Delivered once approved by Jail Staff) Pricing: -Message cost and Photos cost will vary based on the Facility.
Screenshots
Verdict
The clearest difference is rating: Inmate Inbox at 3.1 against InmateSales View's 2.0. Inmate Inbox also leads on review sentiment (16% vs 6%). InmateSales View's advantage is in-app purchases (none vs 4). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Inmate Inbox sells 4 one-off in-app purchases. InmateSales View asks for nothing beyond the download.
Inmate Inbox holds the better App Store score, 3.1 against 2.0. Both are backed by a comparable volume of ratings — 220 and 88 respectively. Written reviews point the same way: 6% of InmateSales View's written reviews are positive against 16% of Inmate Inbox's.
InmateSales View ships an update monthly, Inmate Inbox every 2 months. The most recent releases landed on September 9, 2026 and July 21, 2026 respectively.
| Parameter | InmateSales View | Inmate Inbox |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (220 ratings) | 3.1 (88 ratings) — better |
| Positive reviews | 6.3% of reviews | 16.1% of reviews — better |
| Number of ratings | 220 — better | 88 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.6 |
| Further details — not scored | ||
| Size | 80 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | Combined Public Communications | Stewart |
Customer experience
InmateSales View
Inmate Inbox
Bugs and requests
InmateSales View
Reported bugs
11 issues- Cannot read prop error on login
- Invalid credentials error despite correct password
- Lost connection error even on WiFi
- App stuck in update loop with no available update
- Infinite loading wheel after closing app
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- Failed to reach contact error on video calls
- Controls overlay blocking accept/end call buttons
- App freezes during video visits
- Login not recognized through app despite website working
- Update button redirects to App Store incorrectly
- App crashes immediately upon opening
Requested features
8 requests- Voice-only call option without video
- Better user onboarding and instructions
- Improved UI with non-blocking controls
- 24/7 customer service support
- Account deletion functionality
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- Automatic update handling
- Notification system when inmate comes online
- Better error messages and troubleshooting
Inmate Inbox
Not enough reviews yet to summarise bugs or requests.
In-app purchases
InmateSales View
No in-app purchases
Inmate Inbox
- inmateinbox$5.99
- InmateInbox$10.99
- InmateInbox$15.99
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- InmateInbox$20.99
