Free

Details

  • Released
  • Updated
  • June 13, 2018
  • July 13, 2026

Features

InmateSales View screenshot #1 for iPhone
InmateSales View screenshot #2 for iPhone
InmateSales View screenshot #3 for iPhone
iphone
ipad
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About

Connect visually with incarcerated individuals through video calls. This app enables placing and receiving video sessions from anywhere with internet access. Facility approval may be required, and not all locations support this service.

Place video sessions
Receive video calls
Use device microphone and speaker
High-speed internet required
Facility approval may be needed
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What users say

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What's New in InmateSales View

3.7.1

July 13, 2026

fix speaker output, add toggle for headset and speaker

User reviews

Ann

It work great for me just call
The guard they have a visit cause they don’t know so they can hear the phone ring 5 star

This App is horrible! Lose your $$$ and they blame your carrier! Read below p

Calls and texts just out of the blue stop coming through on family and friends phones and Inmates sales says oh it’s your carrier! But then when it’s “Everyone inside?! Cmon! Stop being lazy and fix the problem, your problem! You have our $$$! You don’t want to refund or switch it over to another phone⁉️SO! IMO that’s stealing! I’ve called them over and over again! They told me last time lol 😆 to use text now 😂🤣 junk! Doesn’t work 1/2 the time! Have to get through all the ads and junk to get to the msgs and I said if you can! Calls are iffy! They have no problem getting your $$$ no mistakes either but if we don’t get our services? Well 🤷‍♀️ They better fix it and fast! Bc I will have the Jail going back to the other! At least it worked! They deserve 0 stars!
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Wish I could leave 0 stars.

I pay a ton of movie to communicate via phone, text & video calls. Every time we schedule a video it only says "error: failed to reach contact"

This is why you have terrible reviews

Because the app doesn’t actually work. I put money into my account and scheduled a visit a week out and it’s day of visit and still not allowed. Get you’re app together. Do better.
Update: I never got to do my visitation and they are taking over an hour on phone for a refund.

Download sucky

Down load sucky

Developer apps

User experience

🐞

Reported Bugs

11 issues

Cannot read prop error on login

Bug

Invalid credentials error despite correct password

Bug

Lost connection error even on WiFi

Bug

App stuck in update loop with no available update

Bug

Infinite loading wheel after closing app

Bug

Failed to reach contact error on video calls

Bug

Controls overlay blocking accept/end call buttons

Bug

App freezes during video visits

Bug

Login not recognized through app despite website working

Bug

Update button redirects to App Store incorrectly

Bug

App crashes immediately upon opening

Bug

Requested Features

8 requests

Voice-only call option without video

Feature

Better user onboarding and instructions

Feature

Improved UI with non-blocking controls

Feature

24/7 customer service support

Feature

Account deletion functionality

Feature

Automatic update handling

Feature

Notification system when inmate comes online

Feature

Better error messages and troubleshooting

Feature

FAQ

What does the InmateSales View app do?

The InmateSales View app allows users to place and receive video calls with incarcerated individuals. It utilizes your device's microphone and speaker for communication over a high-speed internet connection.

How do I set up an account?

You need to create an account first by visiting the InmateSales website at https://inmatesales.com. The app itself does not handle account creation.

Are video sessions available at all facilities?

No, not all correctional facilities support video sessions. It is recommended to contact the specific facility for their policies and procedures regarding video calls.

Is there a cost to use the app?

Based on the provided information, the app itself is free to download and use. Any costs associated with video sessions would be determined by the correctional facilities and their service providers.

What are the requirements for using the app?

You will need a device with a microphone and speaker, and a high-speed internet connection to place and receive video calls. Facility approval may also be a requirement.