Money locked up
I added money and can’t get it off or move it and it’s not being used!
I have no way to get it back or at least I haven’t found a way to get ahold of anyone! Kinda feeling robbed at this point!
I have no way to get it back or at least I haven’t found a way to get ahold of anyone! Kinda feeling robbed at this point!
Doesn’t work!
Just downloaded and tried to create an account using my iPhone. Filled out all information and clicked create account. Pops up “you have to accept the user agreement” to continue. Well, no spot that has user agreement or the ability to select agree to said agreement. So, this app is not usable and has bugs Aparently. If you’re gonna create an app and publish it, at least use it first to fix any issues.
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Doesn’t work
I have tried and tried to sign up for this app but it will not send me a verification email. Now my partner is mad at me and blaming me for not sending him anything. I’m done.
An error has occurred
Please update this app... if I'm spending money to talk to my loved one and have to keep coming into error messages while trying to send messages, that's gets so annoying
Facility unavailable
Inmate has been incarcerated for months, trying to get in touch instead of having to go onto the website itself. Saying you'll be adding new facilities soon, it's been half a year now and nothing has changed. Don't send me a response that tells me to get in touch with your tech support, do better as a company. Especially with 70+ reviews that are all one star, do better.
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