Best Inmate Canteen alternatives: apps like Inmate Canteen

3.6😞(2K ratings)

Free

NCIC Mobile Video Visitation screenshot 1

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Schedule and conduct video visits with inmates. This app facilitates video calls, chat, and other communication features to connect you with incarcerated individuals.

What We Love

🚀 Convenient app for communication
👍 Grateful for the app's existence

Room to Improve

🐛 Frequent crashes and glitches
💰 Expensive pricing for features
🔍 Unreliable notifications and messaging
🤖 Buggy and unresponsive user interface
🔒 Security and privacy concerns

TextBehind by TextBehind, Inc

Strong Contender

4.2😊(467 ratings)

Free

Easily connect with incarcerated individuals through text messages, photos, and custom greeting cards. Receive unlimited electronic replies directly to your phone and email, eliminating the need for traditional mail services.

What We Love

🚀 Fast and reliable delivery
👍 Convenient and easy to use
💡 Wide range of communication options (letters, photos, cards)
🔒 Responsive and helpful customer service
🚀 Timely processing of messages

Room to Improve

🐛 Occasional issues with message/photo delivery
💰 Concerns about pricing and value
🔍 Lack of transparency around processes

InmateSales by Combined Public Communications

Worth Considering

2.4😞(244 ratings)

Free

Manage your account for inmate services, including making deposits for products and scheduling video sessions. Send emails to individuals at supported facilities. Not all services are available at every location.

What We Love

👍 Easy to set up
👍 Grateful for connection
👍 Responsive and helpful
👍 Fast and convenient deposits
👍 User-friendly interface
👍 Works great
👍 Easy to navigate
👍 Repeat recent purchases
👍 Call customer service from app
👍 Cheaper than other apps
👍 Reasonable pricing (for some)

Room to Improve

💸 High fees
🐛 Frequent app crashes
🐛 Calls dropping
🐛 Login issues
🐛 Account creation problems
🐛 Poor call quality
🐛 Cannot hear inmate
🐛 Mutes inmate
🐛 Calls not coming through
🐛 App logs out frequently
🐛 Emails not received
🐛 Pictures not received
🐛 Outrageous prices
🐛 Predatory pricing
🐛 Service fee for adding money
🐛 Can't get through to customer service
🐛 Customer service unhelpful
🐛 Video visits won't connect
🐛 No other choice but to use app
🐛 App glitches too much
🐛 Charged for unused minutes
🐛 App kicks user out
🐛 Faulty app/website
🐛 Verification emails not working
🐛 Text messages not received
🐛 Hold times are ridiculous
🐛 No email support
🐛 Unacceptable lack of information
🐛 No FAQ page
🐛 Deliberate dark patterns
🐛 Shoddy design
🐛 App freezes
🐛 Restart phone needed
🐛 Inmate cannot use specific funds
🐛 No way to check balances
🐛 Visits not logged correctly
🐛 Long hold times for visits
🐛 Text messages not delivered
🐛 App logs out and deletes emails
🐛 Video calls poor quality
🐛 Inmate's chirp screen black
🐛 Calls coming through as normal phone calls
🐛 Mutes inmate mid-call
🐛 Calls cut off early
🐛 Connection fee for dropped calls
🐛 App crashing after loading money
🐛 Unreadable text/small wording
🐛 Cannot zoom in
🐛 Customer service not competent
🐛 Reloading app doesn't fix issues
🐛 No way to transfer funds if inmate moves
🐛 Refund issues
🐛 Fees processed and not refunded
🐛 Error message: failed to reach contact
🐛 System never logs visits correctly
🐛 Drive hours for unlogged visits

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HomeWAV

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Stay connected with incarcerated loved ones through real-time messaging and photo sharing. Manage your account and contacts easily on the go. Send photos that will be delivered after approval by jail staff.

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by SECURUS TECHNOLOGIES LLC

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