no customer service.
I’m not sure if other people have had this issue but it seems like their customer service people just don’t respond or don’t exist. I’ve sent multiple emails to the customer service email they have on their website with absolutely no response. and it’s been a couple weeks since the first email and a few days between the other ones. My account was put on hold for seemingly no reason, as i make my calls, speak the whole time with whoever i’m calling, and am even careful about my language while on the phone. I’ve reached out multiple times about a reason as to why my account is on hold and how we could fix it so i can get back into the app but there’s no response for weeks now. i figured maybe someone would answer my review since i see them responding to reviews on here. maybe if we can figure this mess out i’ll fix my rating.
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True to the word company
I’ve been participating with Neon for about 3 weeks now, and I’ve had nothing but, positive experiences. I have good conversations, and when I’m done the call is processed, and I receive a notice that I’ve been paid. I click the link, and send the money to my Pay-Pal. Usually that day it’s sitting in my bank account. I’ve made a significant amount just talking on the phone. I’m thankful for an app that actually does what they say they’ll do. The extra money is so nice, and especially when it comes that day. Thank you Alex, and everyone at Neon. Look forward to growing with you. A very thankful customer, Patty Bills
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Love!!
I absolutely love this app!! If you’re having issues, they’re quick to get everything resolved. The CEO is amazing as well as the entire community.
Neon Jules
Honestly, I was soooo scared to get this at first bc so many people talk about getting paid on other apps and it’s never worked for me but this is a game changer. I’ve made almost $300 in just a total of 3 days. It’s literally by far the easiest way to make money especially if you can hold a convo and don’t mind talking on the phone.
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Doing exactly everything right and nothing
I have made two cents and that’s it making clear conversations talking like it said following directions everything and it would say processing and then go away that’s ridiculous
