Didn’t work
I couldn’t get the system to detect my face very sad hope they don’t take my money for nothing
Video call
Good, but could be better -background facilities is noisy so hard to hear .
Awful UI
This app is plain awful. If you have any vision correction, it’s painful navigating the interface. It’s like viewing a website on a mobile device, with no mobile viewing option. I’ve only used it today for messaging, so I can’t critique the functionality fairly, but I have little hope for it being user friendly at all.
UPDATE: I now cannot text my son on the app. The text box is unresponsive. Please FIX.
UPDATE: I now cannot text my son on the app. The text box is unresponsive. Please FIX.
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Poor video calls
The quality of the product you provide is horrible. It’s upsetting that this is the only choice available to video visit with loved ones. Constantly the connection will be dropped then the person must try and log back on and while this is happening I’m charged for visits that I don’t get full time for. Please address this issue and resolve this matter. I know it’s jail but if you’re going to provide a service make it a good one. Thank you for your time I hope these issues get resolved.
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Sucksssss
Always lagging kicking me out still keeps the time going while doing so overall sucks
