TextBehind vs InmateSales View
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TextBehind
Easily connect with incarcerated individuals through text messages, photos, and custom greeting cards. Receive unlimited electronic replies directly to your phone and email, eliminating the need for traditional mail services.
- Text messages with photos
- Custom greeting cards
- Electronic money orders
- Unlimited inmate reply letters
- Secure communication service
- Convenient and affordable
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TextBehind® connects you with every inmate across America using text messages with photos, custom greeting cards and electronic money orders. Unlimited inmate reply letters will be electronically delivered right to your smart phone and email address wherever you are in the world. This reply service is absolutely FREE and UNLIMITED. TextBehind® is a secure nationwide communication service for families, friends and TextPals (pen pals) to consistently stay in touch with their incarcerated loved ones conveniently and affordably. - No more buying envelopes, stamps, paper, print photos or visit the post office and photo print shops. - No visits to money order shops or to hand-write letters by hand.
InmateSales View
Connect visually with incarcerated individuals through video calls. This app enables placing and receiving video sessions from anywhere with internet access. Facility approval may be required, and not all locations support this service.
- Place video sessions
- Receive video calls
- Use device microphone and speaker
- High-speed internet required
- Facility approval may be needed
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The InmateSales View mobile app allows you to place video sessions to incarcerated individuals at certain facilities. You can place and receive video calls from wherever you have high speed internet using your device’s microphone and speaker. Approval for your video sessions may be required by the incarceration facility. Not all facilities support video sessions. Please contact the facility for policies and procedures for video sessions that may apply to you. Please create an account first by visiting https://inmatesales.com. For help, please visit https://www.inmatesales.com or call our help line at 1-866-340-7879. Additional functionality will be added to this app in the future.
Screenshots
Verdict
The clearest difference is review sentiment: TextBehind at 89% against InmateSales View's 6%. TextBehind also leads on rating (4.2 vs 2.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TextBehind holds the better App Store score, 4.2 against 2.0. Both are backed by a comparable volume of ratings — 467 and 220 respectively. Written reviews point the same way: 89% of TextBehind's written reviews are positive against 6% of InmateSales View's.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.
| Parameter | TextBehind | InmateSales View |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (467 ratings) — better | 2.0 (220 ratings) |
| Positive reviews | 89.2% of reviews — better | 6.2% of reviews |
| Number of ratings | 467 — better | 220 |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 31 MB | 80 MB |
| Age rating | 4+ | 4+ |
| Developer | TextBehind, Inc | Combined Public Communications |
Customer experience
TextBehind
InmateSales View
User reviews
TextBehind
From 467 App Store ratingsWhat we love
- 🚀 Fast and reliable delivery
- 👍 Convenient and easy to use
- 💡 Wide range of communication options (letters, photos, cards)
- 🔒 Responsive and helpful customer service
- 🚀 Timely processing of messages
Room to improve
- 🐛 Occasional issues with message/photo delivery
- 💰 Concerns about pricing and value
- 🔍 Lack of transparency around processes
InmateSales View
From 220 App Store ratingsWhat we love
- 📹 Clear video quality on stable connections
- ⚡ Easy scheduling process
- 🎯 Functional when used correctly
Room to improve
- 🐛 Frequent login failures and credential errors
- 📵 Calls and texts fail to connect regularly
- ❌ App crashes and freezes consistently
- ⏳ Infinite loading screens after updates
- 💸 High costs with unreliable service
Bugs and requests
TextBehind
Reported bugs
2 issues- Login/account issues
- Problems with facility information and updates
Requested features
3 requests- More up-to-date greeting card options
- Ability to create custom greeting cards
- Faster processing and delivery times
InmateSales View
Reported bugs
11 issues- Cannot read prop error on login
- Invalid credentials error despite correct password
- Lost connection error even on WiFi
- App stuck in update loop with no available update
- Infinite loading wheel after closing app
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- Failed to reach contact error on video calls
- Controls overlay blocking accept/end call buttons
- App freezes during video visits
- Login not recognized through app despite website working
- Update button redirects to App Store incorrectly
- App crashes immediately upon opening
Requested features
8 requests- Voice-only call option without video
- Better user onboarding and instructions
- Improved UI with non-blocking controls
- 24/7 customer service support
- Account deletion functionality
Show 3 moreShow fewer
- Automatic update handling
- Notification system when inmate comes online
- Better error messages and troubleshooting
In-app purchases
TextBehind
No in-app purchases
InmateSales View
No in-app purchases
Questions
Is TextBehind free?
Is InmateSales View free?
Which has better reviews, TextBehind or InmateSales View?
Do TextBehind or InmateSales View have ads?
Which is updated more often, TextBehind or InmateSales View?
Other comparisons
