TextBehind vs myViaPath
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TextBehind
Easily connect with incarcerated individuals through text messages, photos, and custom greeting cards. Receive unlimited electronic replies directly to your phone and email, eliminating the need for traditional mail services.
- Text messages with photos
- Custom greeting cards
- Electronic money orders
- Unlimited inmate reply letters
- Secure communication service
- Convenient and affordable
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TextBehind® connects you with every inmate across America using text messages with photos, custom greeting cards and electronic money orders. Unlimited inmate reply letters will be electronically delivered right to your smart phone and email address wherever you are in the world. This reply service is absolutely FREE and UNLIMITED. TextBehind® is a secure nationwide communication service for families, friends and TextPals (pen pals) to consistently stay in touch with their incarcerated loved ones conveniently and affordably. - No more buying envelopes, stamps, paper, print photos or visit the post office and photo print shops. - No visits to money order shops or to hand-write letters by hand.
myViaPath
Stay connected with incarcerated loved ones through easy communication. Send messages, photos, and videos, and manage contacts directly from your mobile device. This app facilitates reliable connections, helping to maintain relationships.
- Send and receive messages
- Send photos and videos
- Make deposits
- Manage contacts
- Stay connected on the go
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Stay Connected to Those Who Matter Most myViaPath, formerly GettingOut, is the official app for participating correctional facilities, supporting millions of family and friends with simple tools to search, communicate, and offer support. Getting started is easy. Find your loved one and their facility, create an account, and myViaPath will guide you through the services available to you. With myViaPath, you can: • Send and receive messages • Share photos • Send video clips • Send eCards • Deposit funds to your loved one’s eligible account • Manage your account and payment methods Every facility is different. Services and availability vary by correctional facility. New name. Same trusted connection. GettingOut is now myViaPath, a ViaPath Technologies service.
Screenshots
Verdict
The clearest difference is review sentiment: TextBehind at 89% against myViaPath's 5%. TextBehind also leads on rating (4.2 vs 2.0) and ads (none vs shown). myViaPath's advantage is chart position (#37 vs unranked) and ratings volume (2.3K vs 466). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TextBehind holds the better App Store score, 4.2 against 2.0. Both are backed by a comparable volume of ratings — 466 and 2.3K respectively. Written reviews point the same way: 89% of TextBehind's written reviews are positive against 5% of myViaPath's.
TextBehind ships an update monthly, myViaPath every 3 months. The most recent releases landed on October 22, 2026 and October 23, 2026 respectively.
| Parameter | TextBehind | myViaPath |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (466 ratings) — better | 2.0 (2.3K ratings) |
| Positive reviews | 89.2% of reviews — better | 5.0% of reviews |
| Number of ratings | 466 | 2.3K — better |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #37 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 31 MB | 32 MB |
| Age rating | 4+ | 17+ |
| Developer | TextBehind, Inc | Telmate, LLC |
Customer experience
TextBehind
myViaPath
User reviews
TextBehind
From 466 App Store ratingsWhat we love
- 🚀 Fast and reliable delivery
- 👍 Convenient and easy to use
- 💡 Wide range of communication options (letters, photos, cards)
- 🔒 Responsive and helpful customer service
- 🚀 Timely processing of messages
Room to improve
- 🐛 Occasional issues with message/photo delivery
- 💰 Concerns about pricing and value
- 🔍 Lack of transparency around processes
myViaPath
From 2.3K App Store ratingsWhat we love
- 🙌 Ability to communicate with loved ones
- 🙂 Convenient messaging feature
- 👀 Video call option
Room to improve
- 🐛 Frequent app crashes and glitches
- 💰 Expensive messaging and call costs
- 🤯 Unreliable and inconsistent performance
- 🔍 Difficulty depositing funds and managing accounts
- 🤖 Poor customer service and lack of support
Bugs and requests
TextBehind
Reported bugs
2 issues- Login/account issues
- Problems with facility information and updates
Requested features
3 requests- More up-to-date greeting card options
- Ability to create custom greeting cards
- Faster processing and delivery times
myViaPath
Reported bugs
4 issues- Messages disappearing or not sending properly
- Inability to log in or access accounts
- Incorrect time stamps and sync issues
- Repeated prompts for app updates
Requested features
4 requests- Notification system for new messages
- Ability to save message drafts
- Improved photo and video sharing capabilities
- Easier account management and fund transfers
In-app purchases
TextBehind
No in-app purchases
myViaPath
No in-app purchases
