HomeWAV vs myViaPath
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HomeWAV
Connect with incarcerated loved ones through phone calls, video calls, and messaging. Manage funds, schedule visits, and receive notifications when they are available. This app facilitates communication and connection with inmates.
- Create free account
- Add and manage inmate contacts
- Manage funds and payment information
- Initiate phone and video calls
- Send messages to inmates
- Schedule onsite and remote visits
- Receive inmate login notifications
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HomeWAV Mobile App Features: - New to HomeWAV? Create a free account. - Returning visitor? Login with your username and password. - Fully registered and approved visitors will be able to choose the facility and add inmate. - See available funds, add funds or transfer funds. - Add, update or change credit/debit information. - Only pay for the minutes you use. No plans or packages. - Once logged in, the inmate will see you are available and can initiated a phone call, video call or message (*If allowed by facility). - Visitor will receive notification once inmate is logged in. - Easily schedule onsite visits (*If allowed by facility). - No scheduling required for remote video visitations. For best results, a WIFI connection and use of headset are suggested. Note: Not available at all facilities. Phone and video costs will vary.
myViaPath
Stay connected with incarcerated loved ones through easy communication. Send messages, photos, and videos, and manage contacts directly from your mobile device. This app facilitates reliable connections, helping to maintain relationships.
- Send and receive messages
- Send photos and videos
- Make deposits
- Manage contacts
- Stay connected on the go
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Stay Connected to Those Who Matter Most myViaPath, formerly GettingOut, is the official app for participating correctional facilities, supporting millions of family and friends with simple tools to search, communicate, and offer support. Getting started is easy. Find your loved one and their facility, create an account, and myViaPath will guide you through the services available to you. With myViaPath, you can: • Send and receive messages • Share photos • Send video clips • Send eCards • Deposit funds to your loved one’s eligible account • Manage your account and payment methods Every facility is different. Services and availability vary by correctional facility. New name. Same trusted connection. GettingOut is now myViaPath, a ViaPath Technologies service.
Screenshots
Verdict
The clearest difference is rating: HomeWAV at 3.8 against myViaPath's 2.0. HomeWAV also leads on ads (none vs shown) and update cadence (every 5 weeks vs every 3 months). myViaPath's advantage is chart position (#47 vs #152). On price, review sentiment, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HomeWAV holds the better App Store score, 3.8 against 2.0. Both are backed by a comparable volume of ratings — 11K and 2.3K respectively. Written reviews point the same way: 8% of HomeWAV's written reviews are positive against 5% of myViaPath's.
HomeWAV ships an update every 5 weeks, myViaPath every 3 months. Both last shipped on November 1, 2026.
| Parameter | HomeWAV | myViaPath |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (11K ratings) — better | 2.0 (2.3K ratings) |
| Positive reviews | 8.3% of reviews — better | 5.0% of reviews |
| Number of ratings | 11K — better | 2.3K |
| Update frequency | Every 5 weeks — better | Every 3 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #152 | #47 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 16.0 |
| Further details — not scored | ||
| Size | 94 MB | 32 MB |
| Age rating | 4+ | 17+ |
| Developer | HomeWAV | Telmate, LLC |
Customer experience
HomeWAV
myViaPath
User reviews
HomeWAV
From 11K App Store ratingsWhat we love
- 🚀 Able to communicate with loved ones
- 👍 Appreciate having the app to use instead of in-person visits
- 🤗 Great customer service
Room to improve
- 🐛 Constant login issues and app crashes
- 💰 Expensive and overpriced for the service provided
- 🔥 Unreliable video/audio quality and frequent disconnections
- 🤯 Frustrating and disappointing experience overall
myViaPath
From 2.3K App Store ratingsWhat we love
- 🙌 Ability to communicate with loved ones
- 🙂 Convenient messaging feature
- 👀 Video call option
Room to improve
- 🐛 Frequent app crashes and glitches
- 💰 Expensive messaging and call costs
- 🤯 Unreliable and inconsistent performance
- 🔍 Difficulty depositing funds and managing accounts
- 🤖 Poor customer service and lack of support
Bugs and requests
HomeWAV
Reported bugs
3 issues- App frequently logs users out unexpectedly
- Video calls often freeze or disconnect
- Inability to receive notifications of incoming calls
Requested features
3 requests- Keep users logged in to avoid constant re-logins
- Improve video/audio quality and reliability
- Provide more affordable pricing options
myViaPath
Reported bugs
4 issues- Messages disappearing or not sending properly
- Inability to log in or access accounts
- Incorrect time stamps and sync issues
- Repeated prompts for app updates
Requested features
4 requests- Notification system for new messages
- Ability to save message drafts
- Improved photo and video sharing capabilities
- Easier account management and fund transfers
In-app purchases
HomeWAV
No in-app purchases
myViaPath
No in-app purchases
