TextBehind vs myViaPath Visits
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TextBehind
Easily connect with incarcerated individuals through text messages, photos, and custom greeting cards. Receive unlimited electronic replies directly to your phone and email, eliminating the need for traditional mail services.
- Text messages with photos
- Custom greeting cards
- Electronic money orders
- Unlimited inmate reply letters
- Secure communication service
- Convenient and affordable
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TextBehind® connects you with every inmate across America using text messages with photos, custom greeting cards and electronic money orders. Unlimited inmate reply letters will be electronically delivered right to your smart phone and email address wherever you are in the world. This reply service is absolutely FREE and UNLIMITED. TextBehind® is a secure nationwide communication service for families, friends and TextPals (pen pals) to consistently stay in touch with their incarcerated loved ones conveniently and affordably. - No more buying envelopes, stamps, paper, print photos or visit the post office and photo print shops. - No visits to money order shops or to hand-write letters by hand.
myViaPath Visits
Connect with incarcerated loved ones through video calls from your mobile device. Enjoy flexible, on-demand visits without scheduling, and only pay for the time you use. Keep in touch easily and conveniently, anytime, anywhere.
- Remote video calls
- On-demand visits (Visit Now)
- Pay per minute
- No scheduling required
- Flexible visitation times
- No upfront costs
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Stay Connected to Those Who Matter Most myViaPath Visits (formerly GettingOut Visits) is the official video visitation service helping over 1 million friends and family stay connected with loved ones in correctional facilities. Getting started is simple. Find your loved one and their facility, create an account, and myViaPath Visits will guide you through the services available to you. - Schedule video visits - Participate in secure video visits - Access on-demand visitation - Choose remote or on-site visitation options (where available) - Pay only for the actual minutes used during your visit - View upcoming and past visits - Receive visit notifications and updates - Manage your account and payment methods Every facility is different. Services and availability vary by correctional facility. New name. Same trusted connection. GettingOut Visits is now myViaPath Visits, part of ViaPath Technologies.
Screenshots
Verdict
The clearest difference is review sentiment: TextBehind at 89% against myViaPath Visits's 3%. TextBehind also leads on rating (4.2 vs 2.2) and monetization model (free vs free with in-app purchases). myViaPath Visits's advantage is chart position (#43 vs unranked). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TextBehind holds the better App Store score, 4.2 against 2.2. Both are backed by a comparable volume of ratings — 467 and 222 respectively. Written reviews point the same way: 89% of TextBehind's written reviews are positive against 3% of myViaPath Visits's.
TextBehind ships an update monthly, myViaPath Visits every 4 months. Both last shipped on October 24, 2026.
| Parameter | TextBehind | myViaPath Visits |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (467 ratings) — better | 2.2 (222 ratings) |
| Positive reviews | 89.2% of reviews — better | 3.1% of reviews |
| Number of ratings | 467 — better | 222 |
| Update frequency | Monthly — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #43 — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 31 MB | 6 MB |
| Age rating | 4+ | 17+ |
| Developer | TextBehind, Inc | Telmate, LLC |
Customer experience
TextBehind
myViaPath Visits
User reviews
TextBehind
From 467 App Store ratingsWhat we love
- 🚀 Fast and reliable delivery
- 👍 Convenient and easy to use
- 💡 Wide range of communication options (letters, photos, cards)
- 🔒 Responsive and helpful customer service
- 🚀 Timely processing of messages
Room to improve
- 🐛 Occasional issues with message/photo delivery
- 💰 Concerns about pricing and value
- 🔍 Lack of transparency around processes
myViaPath Visits
From 222 App Store ratingsWhat we love
- 👍 Convenient to talk to loved ones
- 🚀 Better connection and quality on app vs. website
Room to improve
- 🐛 Frequent disconnections and freezing during calls
- 🔇 No sound notifications for incoming calls
- 💰 Expensive and charges for every little thing
- 🤖 Poor customer service and lack of support
Bugs and requests
TextBehind
Reported bugs
2 issues- Login/account issues
- Problems with facility information and updates
Requested features
3 requests- More up-to-date greeting card options
- Ability to create custom greeting cards
- Faster processing and delivery times
myViaPath Visits
Reported bugs
4 issues- App crashes and logs users out frequently
- Issues with depositing money and accessing accounts
- Compatibility problems with certain devices and browsers
- Scheduled visits not working as expected
Requested features
4 requests- Add sound notifications for incoming calls
- Improve video/audio quality and reliability
- Allow scheduling of video visits directly in the app
- Combine messaging, video, and deposit features into one app
In-app purchases
TextBehind
No in-app purchases
myViaPath Visits
No in-app purchases
