myViaPath Visits vs CorrectPay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myViaPath Visits
Connect with incarcerated loved ones through video calls from your mobile device. Enjoy flexible, on-demand visits without scheduling, and only pay for the time you use. Keep in touch easily and conveniently, anytime, anywhere.
- Remote video calls
- On-demand visits (Visit Now)
- Pay per minute
- No scheduling required
- Flexible visitation times
- No upfront costs
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Stay Connected to Those Who Matter Most myViaPath Visits (formerly GettingOut Visits) is the official video visitation service helping over 1 million friends and family stay connected with loved ones in correctional facilities. Getting started is simple. Find your loved one and their facility, create an account, and myViaPath Visits will guide you through the services available to you. - Schedule video visits - Participate in secure video visits - Access on-demand visitation - Choose remote or on-site visitation options (where available) - Pay only for the actual minutes used during your visit - View upcoming and past visits - Receive visit notifications and updates - Manage your account and payment methods Every facility is different. Services and availability vary by correctional facility. New name. Same trusted connection. GettingOut Visits is now myViaPath Visits, part of ViaPath Technologies.
CorrectPay
Instantly deposit funds for incarcerated loved ones for commissary, phone calls, and more. Schedule video visits, send gifts, and access valuable community, health, and re-entry resources.
- Instant fund deposits
- Schedule video visitations
- Send gifts to loved ones
- Access community resources
- Health and re-entry information
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CorrectPay allows users to make commissary, phone, bonding, and monitoring deposits instantly for incarcerated loved ones. Users can deposit funds in less than 30 seconds from anywhere in the world. Users can also schedule and join video visitations and send gifts to incarcerated loved ones from within the app. The app also provides community, health, and re-entry resources for families and incarcerated loved ones.
Screenshots
Verdict
The clearest difference is ads: myViaPath Visits at none against CorrectPay's shown. myViaPath Visits also leads on rating (2.2 vs 2.0) and chart position (#39 vs #160). CorrectPay's advantage is monetization model (ad-supported vs free with in-app purchases) and device support (3 vs 1). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
myViaPath Visits holds the better App Store score, 2.2 against 2.0. Both are backed by a comparable volume of ratings — 221 and 148 respectively. Written reviews complicate that: 3% of myViaPath Visits's written reviews are positive against 9% of CorrectPay's, so the app with the better star average is not the one people write more warmly about.
myViaPath Visits ships an update every 4 months, CorrectPay every 2 months. The most recent releases landed on October 23, 2026 and October 20, 2026 respectively.
| Parameter | myViaPath Visits | CorrectPay |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (221 ratings) — better | 2.0 (148 ratings) |
| Positive reviews | 3.1% of reviews | 9.3% of reviews — better |
| Number of ratings | 221 — better | 148 |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Ad-supported — better |
| Best chart rank | #39 — better | #160 |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 6 MB | 181 MB |
| Age rating | 17+ | 4+ |
| Developer | Telmate, LLC | Tyler Technologies, Inc |
Customer experience
myViaPath Visits
CorrectPay
User reviews
myViaPath Visits
From 221 App Store ratingsWhat we love
- 👍 Convenient to talk to loved ones
- 🚀 Better connection and quality on app vs. website
Room to improve
- 🐛 Frequent disconnections and freezing during calls
- 🔇 No sound notifications for incoming calls
- 💰 Expensive and charges for every little thing
- 🤖 Poor customer service and lack of support
CorrectPay
From 148 App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Good customer support
- 🚀 Lets me send money and do video chats
Room to improve
- 🐛 Crashes frequently
- 🐛 Buggy and unreliable
- 👎 Not user-friendly
- 🐛 Glitches and errors
- 👎 Difficult to navigate
Bugs and requests
myViaPath Visits
Reported bugs
4 issues- App crashes and logs users out frequently
- Issues with depositing money and accessing accounts
- Compatibility problems with certain devices and browsers
- Scheduled visits not working as expected
Requested features
4 requests- Add sound notifications for incoming calls
- Improve video/audio quality and reliability
- Allow scheduling of video visits directly in the app
- Combine messaging, video, and deposit features into one app
CorrectPay
Reported bugs
5 issues- App closes unexpectedly
- Can't verify phone number
- Payments don't go through
- White screen issues
- Incompatible with certain states/facilities
Requested features
4 requests- Ability to read past messages
- Improve video call functionality
- Make the app more user-friendly
- Fix bugs and glitches
In-app purchases
myViaPath Visits
No in-app purchases
CorrectPay
No in-app purchases
Questions
Is myViaPath Visits free?
Is CorrectPay free?
Which has better reviews, myViaPath Visits or CorrectPay?
Do myViaPath Visits or CorrectPay have ads?
Which is updated more often, myViaPath Visits or CorrectPay?
Which is more popular, myViaPath Visits or CorrectPay?
Other comparisons
