Securus Mobile vs CorrectPay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Securus Mobile
Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.
- Video calling
- Digital messaging
- Photo/video/eCard sharing
- Prepaid calling
- Account management
- Fund incarcerated accounts
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From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet. Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot! Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help. The Securus Mobile App Offers: • Prepaid Calling • Video Calling • Digital Messaging • Photo, Video and eCard Sharing • Securus Debit Incarcerated Account Deposits • International Funding and Connections • …and so much more.
CorrectPay
Instantly deposit funds for incarcerated loved ones for commissary, phone calls, and more. Schedule video visits, send gifts, and access valuable community, health, and re-entry resources.
- Instant fund deposits
- Schedule video visitations
- Send gifts to loved ones
- Access community resources
- Health and re-entry information
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CorrectPay allows users to make commissary, phone, bonding, and monitoring deposits instantly for incarcerated loved ones. Users can deposit funds in less than 30 seconds from anywhere in the world. Users can also schedule and join video visitations and send gifts to incarcerated loved ones from within the app. The app also provides community, health, and re-entry resources for families and incarcerated loved ones.
Screenshots
Verdict
The clearest difference is rating: Securus Mobile at 4.6 against CorrectPay's 2.0. Securus Mobile also leads on ads (none vs shown) and ratings volume (50K vs 148). CorrectPay's advantage is monetization model (ad-supported vs free with in-app purchases) and iOS requirement (13.0 vs 16.6). On price, review sentiment, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Securus Mobile holds the better App Store score, 4.6 against 2.0. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 148, so its average is the more settled of the two. Written reviews point the same way: 12% of Securus Mobile's written reviews are positive against 9% of CorrectPay's.
Securus Mobile ships an update every 5 weeks, CorrectPay every 2 months. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.
| Parameter | Securus Mobile | CorrectPay |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (50K ratings) — better | 2.0 (148 ratings) |
| Positive reviews | 12.4% of reviews — better | 9.3% of reviews |
| Number of ratings | 50K — better | 148 |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Ad-supported — better |
| Best chart rank | #44 — better | #170 |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 101 MB | 181 MB |
| Age rating | 17+ | 4+ |
| Developer | SECURUS TECHNOLOGIES LLC | Tyler Technologies, Inc |
Customer experience
Securus Mobile
CorrectPay
User reviews
Securus Mobile
From 50K App Store ratingsWhat we love
- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues
Room to improve
- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos
CorrectPay
From 148 App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Good customer support
- 🚀 Lets me send money and do video chats
Room to improve
- 🐛 Crashes frequently
- 🐛 Buggy and unreliable
- 👎 Not user-friendly
- 🐛 Glitches and errors
- 👎 Difficult to navigate
Bugs and requests
Securus Mobile
Reported bugs
4 issues- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties
Requested features
5 requests- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs
CorrectPay
Reported bugs
5 issues- App closes unexpectedly
- Can't verify phone number
- Payments don't go through
- White screen issues
- Incompatible with certain states/facilities
Requested features
4 requests- Ability to read past messages
- Improve video call functionality
- Make the app more user-friendly
- Fix bugs and glitches
In-app purchases
Securus Mobile
No in-app purchases
CorrectPay
No in-app purchases
Questions
Is Securus Mobile free?
Is CorrectPay free?
Which has better reviews, Securus Mobile or CorrectPay?
Do Securus Mobile or CorrectPay have ads?
Which is updated more often, Securus Mobile or CorrectPay?
Which is more popular, Securus Mobile or CorrectPay?
Other comparisons
