helenaCRM vs SMBOT.
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
helenaCRM
Consolidate all your WhatsApp and Direct messages into a single, user-friendly platform. Manage your team's customer service efficiently with a unified inbox and organized conversations.
- Unified inbox for WhatsApp and Direct
- Team customer service management
- Organized conversations by arrival
- Single WhatsApp number for multiple agents
- Client service management
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Melhore seu atendimento pelo WhatsApp Crie uma central de atendimento com uma plataforma fácil de usar e que funciona de verdade! Concentre todas as conversas de WhatsApp e Direct em um único lugar e gerencie os atendimentos do seu time. - Apenas um número de WhatsApp para vários atendentes e setores - Gestão do atendimento dos clientes - Organização das conversas por ordem de chegada
SMBOT.
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Agora você pode atender seus clientes com muito mais praticidade. Atenda seus clientes de onde você estiver direto pelo celular sem complicações.
Screenshots
Verdict
The clearest difference is update cadence: helenaCRM at fortnightly against SMBOT.'s monthly. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
helenaCRM ships an update fortnightly, SMBOT. monthly. The most recent releases landed on August 12, 2026 and September 17, 2026 respectively.
| Parameter | helenaCRM | SMBOT. |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 75.0% of reviews | — |
| Update frequency | Fortnightly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 69 MB | 32 MB |
| Age rating | 4+ | 4+ |
| Developer | Helena Tecnologia | Delis Maciel |
In-app purchases
helenaCRM
No in-app purchases
SMBOT.
No in-app purchases
