Splashtop AR vs SAM

Solve problems faster with remote support using augmented reality Enable your remote technician to connect to off-site locations and troubleshoot issues by easily seeing the environment as if they were there. Leverage camera sharing from your mobile device along with interactive augmented reality annotations and two-way communication to troubleshoot, guide, and resolve issues live. Why Splashtop? - Reduce downtime by remotely guiding on-site personnel to resolve issues - Enable technicians to support multiple off-site locations and decrease truck rolls - Empower non-technical on-site personnel to fix problems and help apprentices in the field when they require expert guidance - Increase first call resolution rates Experience Splashtop AR Today 1) Download the Splashtop AR app on the devices/computers you would like to connect to 2) Share the session ID with your remote technician 3) That’s it! Your technician can now provide the remote support you need! *Technician will need to purchase Splashtop AR to utilize. Key Features: - Cross-Platform - Bidirectional camera sharing between desktop and mobile - Interactive AR annotations - Two-way VoIP communication - Session recording - Session notes - Freeze frame - Remote turn flashlight on/off - SSO integration - Device management - User management

SAM is a business management software for after sales service companies. It is aimed primarily at small and medium-sized businesses that want to manage after sales service activities as closely as possible, in terms of operational process and customer activities. Thanks to its rich set of parameters, it can be adapted to a wide range of activities, such as watchmaking or jewellery servicing. This mobile version is a complement to our management solution, to record the process activities on phone or tablet.