Chartnote vs Protocol MD
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Chartnote
Streamline your medical documentation with AI-powered transcription, voice charting, and customizable templates. Focus more on patient care and less on administrative tasks with this efficient digital assistant.
- Voice Chart transcription
- AI Scribe for clinical notes
- Pre-built and custom snippets/templates
- Speech-to-text dictation
- SOAP note templates
- Secure medical documentation
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Chartnote Mobile – AI Scribe for Medical Documentation Turn patient conversations into complete clinical notes—automatically. Chartnote’s AI Scribe listens during patient encounters and generates accurate, structured medical notes in seconds. Whether you’re in clinic, hospital, or on the go, Chartnote helps you document faster and spend more time with patients. AI Scribe (Core Feature): Automatically generates SOAP notes from patient conversations Designed for real clinical workflows Reduces charting time and after-hours documentation Medical Dictation & Voice Chart: High-accuracy medical speech-to-text Dictate notes or capture full encounters Works seamlessly across specialties Smart Templates & Snippets: Create and customize your own note structure and style Access thousands of medical snippets or dot phrases Speed up repetitive documentation Built for Clinicians Family Medicine, Emergency, Internal Medicine, Urgent Care, and more Use at bedside, between patients, or after clinic Secure and reliable for healthcare workflows Get Started Free Basic includes: 15 AI Scribe notes per month Transfer notes into any web-based EMR Custom templates & smart snippets Existing users can upgrade to Chartnote Pro or Max. Chartnote Pro Up to 100 AI Scribe notes per month Unlimited Copilot tools Chartnote Max Unlimited AI Scribe notes Subscription Details: Before completing payment, you'll see the plan price, charged to your iTunes account at confirmation of purchase and on renewal, varying by plan and country. Subscriptions renew monthly or yearly, depending on your plan. Avoid auto-renewal by turning it off at least 24 hours before your subscription renews in your iTunes account settings. Manage and cancel subscriptions via the App Store account settings after purchase. What Clinicians are Saying: "it has been a game changer in managing my patient's care." “Chartnote is super helpful in writing notes. It will save you a significant amount of time.” Join our Community: We'd love to hear from you! Send feedback, comments, or requests for technical support via our help page: https://help.chartnote.com. Useful Links: Terms of Use: https://chartnote.com/termsofuse Privacy Policy: https://chartnote.com/privacypolicy
Protocol MD
This app allows patients to securely message their care team, follow prescribed treatment plans, track orders, and receive medication reminders. It facilitates communication and management of healthcare services provided by Protocol MD.
- Message care team
- View prescribed treatment plans
- Receive dose-day reminders
- Track medication orders
- Secure sign-in with Face ID/fingerprint
- Manage account details
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Protocol MD is the app for Protocol MD patients. Message your care team, follow the plan your physician prescribed, keep track of your orders, and get a reminder on the days your plan calls for. In the app you can: • Message your care team, and send a photo straight from your camera when they ask for one, such as your ID. • See your plan: your physician's instructions, exactly as they wrote them. • Get dose-day reminders. A simple nudge on the days your prescribed schedule calls for. Reminders never name your medication. • Track your orders. See when an order ships and arrives, and share a tracking number. • Manage your account. Update your shipping address and billing, or delete your account from Settings. • Sign in securely. Unlock with Face ID or your fingerprint, and open the sign-in links we email you straight in the app. How treatment works Protocol MD is a telehealth service. A licensed physician reviews your health information and decides whether treatment is right for you. A prescription is issued only if your physician decides it's appropriate. Some treatments available through Protocol MD are compounded medications, prepared by a licensed pharmacy for an individual patient. Compounded medications are not FDA-approved and are not the same as the brand-name versions. The FDA does not verify the safety, effectiveness or quality of compounded medications before they are dispensed. Your privacy Notifications never include the name of your medication or any health details. You'll see those only after you open the app. The app has no third-party advertising or analytics tracking. You need a Protocol MD account to use the app. Protocol MD isn't for emergencies. If you have a medical emergency, call 911. Questions? care@protocolmd.com
Screenshots
Verdict
The clearest difference is in-app purchases: Protocol MD at none against Chartnote's 12. Protocol MD also leads on update cadence (daily vs every 2 weeks). Chartnote's advantage is ratings volume (592 vs 7) and chart position (#17 vs unranked). On price, rating, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Chartnote sells 10 in-app purchases, starting at $15.99 per month. Protocol MD asks for nothing beyond the download.
Protocol MD holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Chartnote has 592 ratings behind it against 7, so its average is the more settled of the two.
Chartnote ships an update every 2 weeks, Protocol MD daily. The most recent releases landed on October 30, 2026 and October 29, 2026 respectively.
| Parameter | Chartnote | Protocol MD |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (592 ratings) | 5.0 (7 ratings) — better |
| Positive reviews | 90.0% of reviews | — |
| Number of ratings | 592 — better | 7 |
| Update frequency | Every 2 weeks | Daily — better |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #17 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 30 MB | 3 MB |
| Age rating | 4+ | 17+ |
| Developer | StatNote, Inc. | Protocol Studios LLC |
Customer experience
Chartnote
Protocol MD
Bugs and requests
Chartnote
Reported bugs
7 issues- 2FA is buggy, clunky, and tedious
- Transcription frequently misses common words
- Transcription of medical words is often incorrect
- Cannot correct transcription errors as they occur
- Poor interfacing between app and website
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- Customer support has not responded
- App does not allow use of website for a note once transcribed in app
Requested features
4 requests- Make MFA/2FA optional
- Improve real-time error correction
- Enhance transcription accuracy for common and medical words
- Improve app and website interface integration
Protocol MD
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Chartnote
- Chartnote Professional Monthly7 Days trial$15.991 Month
- Chartnote Pro Monthly14 Days trial$39.001 Month
- Chartnote Max Monthly14 Days trial$99.991 Month
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- Chartnote Max Monthly7 Days trial3 variants$99.991 Month
- Chartnote Professional Yearly7 Days trial$169.991 Year
- Chartnote Max Yearly14 Days trial$999.991 Year
- 65 AI Credits$39.00
- 330 AI Credits$169.00
- 400 AI Credits$199.00
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- 660 AI Credits$229.00
Protocol MD
No in-app purchases









