Comparison

Chartnote vs Protocol MD

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Chartnote

Streamline your medical documentation with AI-powered transcription, voice charting, and customizable templates. Focus more on patient care and less on administrative tasks with this efficient digital assistant.

Highlights
  • Voice Chart transcription
  • AI Scribe for clinical notes
  • Pre-built and custom snippets/templates
  • Speech-to-text dictation
  • SOAP note templates
  • Secure medical documentation
Features
Currently charting
Read full description

Chartnote Mobile – AI Scribe for Medical Documentation Turn patient conversations into complete clinical notes—automatically. Chartnote’s AI Scribe listens during patient encounters and generates accurate, structured medical notes in seconds. Whether you’re in clinic, hospital, or on the go, Chartnote helps you document faster and spend more time with patients. AI Scribe (Core Feature): Automatically generates SOAP notes from patient conversations Designed for real clinical workflows Reduces charting time and after-hours documentation Medical Dictation & Voice Chart: High-accuracy medical speech-to-text Dictate notes or capture full encounters Works seamlessly across specialties Smart Templates & Snippets: Create and customize your own note structure and style Access thousands of medical snippets or dot phrases Speed up repetitive documentation Built for Clinicians Family Medicine, Emergency, Internal Medicine, Urgent Care, and more Use at bedside, between patients, or after clinic Secure and reliable for healthcare workflows Get Started Free Basic includes: 15 AI Scribe notes per month Transfer notes into any web-based EMR Custom templates & smart snippets Existing users can upgrade to Chartnote Pro or Max. Chartnote Pro Up to 100 AI Scribe notes per month Unlimited Copilot tools Chartnote Max Unlimited AI Scribe notes Subscription Details: Before completing payment, you'll see the plan price, charged to your iTunes account at confirmation of purchase and on renewal, varying by plan and country. Subscriptions renew monthly or yearly, depending on your plan. Avoid auto-renewal by turning it off at least 24 hours before your subscription renews in your iTunes account settings. Manage and cancel subscriptions via the App Store account settings after purchase. What Clinicians are Saying: "it has been a game changer in managing my patient's care." “Chartnote is super helpful in writing notes. It will save you a significant amount of time.” Join our Community: We'd love to hear from you! Send feedback, comments, or requests for technical support via our help page: https://help.chartnote.com. Useful Links: Terms of Use: https://chartnote.com/termsofuse Privacy Policy: https://chartnote.com/privacypolicy

About

Protocol MD

This app allows patients to securely message their care team, follow prescribed treatment plans, track orders, and receive medication reminders. It facilitates communication and management of healthcare services provided by Protocol MD.

Highlights
  • Message care team
  • View prescribed treatment plans
  • Receive dose-day reminders
  • Track medication orders
  • Secure sign-in with Face ID/fingerprint
  • Manage account details
Read full description

Protocol MD is the app for Protocol MD patients. Message your care team, follow the plan your physician prescribed, keep track of your orders, and get a reminder on the days your plan calls for. In the app you can: • Message your care team, and send a photo straight from your camera when they ask for one, such as your ID. • See your plan: your physician's instructions, exactly as they wrote them. • Get dose-day reminders. A simple nudge on the days your prescribed schedule calls for. Reminders never name your medication. • Track your orders. See when an order ships and arrives, and share a tracking number. • Manage your account. Update your shipping address and billing, or delete your account from Settings. • Sign in securely. Unlock with Face ID or your fingerprint, and open the sign-in links we email you straight in the app. How treatment works Protocol MD is a telehealth service. A licensed physician reviews your health information and decides whether treatment is right for you. A prescription is issued only if your physician decides it's appropriate. Some treatments available through Protocol MD are compounded medications, prepared by a licensed pharmacy for an individual patient. Compounded medications are not FDA-approved and are not the same as the brand-name versions. The FDA does not verify the safety, effectiveness or quality of compounded medications before they are dispensed. Your privacy Notifications never include the name of your medication or any health details. You'll see those only after you open the app. The app has no third-party advertising or analytics tracking. You need a Protocol MD account to use the app. Protocol MD isn't for emergencies. If you have a medical emergency, call 911. Questions? care@protocolmd.com

Screenshots

Chartnote4 screens
Protocol MD4 screens

Verdict

The call

The clearest difference is in-app purchases: Protocol MD at none against Chartnote's 12. Protocol MD also leads on update cadence (daily vs every 2 weeks). Chartnote's advantage is ratings volume (592 vs 7) and chart position (#17 vs unranked). On price, rating, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Chartnote sells 10 in-app purchases, starting at $15.99 per month. Protocol MD asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Protocol MD holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Chartnote has 592 ratings behind it against 7, so its average is the more settled of the two.

UpkeepUpdate frequency

Chartnote ships an update every 2 weeks, Protocol MD daily. The most recent releases landed on October 30, 2026 and October 29, 2026 respectively.

Scorecard5 real differences · 6 level
Chartnote versus Protocol MD: the parameters behind the verdict, then further details
ParameterChartnoteProtocol MD
PriceFreeFree
Rating4.8 (592 ratings)5.0 (7 ratings) — better
Positive reviews90.0% of reviews—
Number of ratings592 — better7
Update frequencyEvery 2 weeksDaily — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
Best chart rank#17 — better—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.615.0 — better
Further details — not scored
Size30 MB3 MB
Age rating4+17+
DeveloperStatNote, Inc.Protocol Studios LLC

Customer experience

Chartnote

All ratings574 ratings
Positive96.9%
Neutral0.7%
Negative2.4%
Written reviews30 reviews
Positive90.0%
Neutral0.0%
Negative10.0%

Protocol MD

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Chartnote

Reported bugs

7 issues
  • 2FA is buggy, clunky, and tedious
  • Transcription frequently misses common words
  • Transcription of medical words is often incorrect
  • Cannot correct transcription errors as they occur
  • Poor interfacing between app and website
Show 2 more
  • Customer support has not responded
  • App does not allow use of website for a note once transcribed in app

Requested features

4 requests
  • Make MFA/2FA optional
  • Improve real-time error correction
  • Enhance transcription accuracy for common and medical words
  • Improve app and website interface integration

Protocol MD

Not enough reviews yet to summarise bugs or requests.

In-app purchases

10 purchases

Chartnote

Subscriptions6
  • Chartnote Professional Monthly7 Days trial$15.991 Month
  • Chartnote Pro Monthly14 Days trial$39.001 Month
  • Chartnote Max Monthly14 Days trial$99.991 Month
Show 3 more
  • Chartnote Max Monthly7 Days trial3 variants$99.991 Month
  • Chartnote Professional Yearly7 Days trial$169.991 Year
  • Chartnote Max Yearly14 Days trial$999.991 Year
One-time4
  • 65 AI Credits$39.00
  • 330 AI Credits$169.00
  • 400 AI Credits$199.00
Show 1 more
  • 660 AI Credits$229.00
None

Protocol MD

No in-app purchases

Questions

Is Chartnote free?
Chartnote is free to download, with in-app purchases available.
Is Protocol MD free?
Protocol MD is free to download, with no in-app purchases.
Which has better reviews, Chartnote or Protocol MD?
Protocol MD is rated higher. Chartnote averages 4.8 out of 5 from 592 ratings, while Protocol MD averages 5.0 from 7 ratings.
Do Chartnote or Protocol MD have ads?
Neither Chartnote nor Protocol MD shows ads.
Which is updated more often, Chartnote or Protocol MD?
Chartnote ships an update every 2 weeks, and Protocol MD daily. Most recently, Chartnote was updated on October 30, 2026 and Protocol MD on October 29, 2026.

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