Pay Tel vs JBS Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pay Tel
Stay connected with loved ones. Receive instant alerts for messages and notifications. Easily view your balance and add funds, or send photos to inmates in eligible correctional facilities.
- Instant message alerts
- Unread message count
- Current balance visibility
- Add funds link
- Send photos to inmates
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The Pay Tel app provides you with easy access to important functionality: Instant alerts for any notifications from Pay Tel™ or your inteleMESSAGE™ contacts. Current unread messages count indicator. Just press to open inteleMESSAGE™. Visibility to your current balance, and a link to the main PayTel.com site for Adding Funds. Send photos to inmates in eligible facilities.
JBS Connect
Access company news, community initiatives, sustainability efforts, and career opportunities. Stay updated with push notifications about protein product creation and company culture.
- Company news updates
- Community revitalization initiatives
- Sustainability efforts
- Team member stories
- Career opportunities
- Company culture and mission
- Push notifications
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The JBS Connect App is the primary communications tool for JBS, Pilgrim's and Wild Fork employees in North America. The Connect App features: - Push notifications to stay up-to-date on company and location news - Benefits information - Paystub access - Information about company partnerships and education programs - Learning & Development and career growth opportunities - And more!
Screenshots
Verdict
The clearest difference is rating: JBS Connect at 3.1 against Pay Tel's 1.8. JBS Connect also leads on update cadence (fortnightly vs every 2 months). Pay Tel's advantage is chart position (#207 vs unranked) and iOS requirement (15.0 vs 17.0). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
JBS Connect holds the better App Store score, 3.1 against 1.8. Both are backed by a comparable volume of ratings — 147 and 94 respectively. Written reviews point the same way: 6% of Pay Tel's written reviews are positive against 13% of JBS Connect's.
Pay Tel ships an update every 2 months, JBS Connect fortnightly. Both last shipped on October 30, 2026.
| Parameter | Pay Tel | JBS Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (147 ratings) | 3.1 (94 ratings) — better |
| Positive reviews | 6.3% of reviews | 13.3% of reviews — better |
| Number of ratings | 147 — better | 94 |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #207 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 34 MB | 85 MB |
| Age rating | 4+ | 4+ |
| Developer | Pay Tel Communications | Jbs USA Holdings, LLC |
Customer experience
Pay Tel
JBS Connect
Bugs and requests
Pay Tel
Reported bugs
21 issues- App crashes on launch or during use
- Login authentication errors persist across sessions
- Messages fail to send despite payment being deducted
- Messages don't appear in inbox despite being sent
- App logs out randomly while actively in use
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- Typing causes screen to flicker and delete message content
- Blank white screens when trying to view messages
- App won't work when Wi-Fi is enabled (Error 403)
- Incorrect notification counts
- Balance doesn't update after adding funds
- Video call invitations don't pop up or display
- Call connections drop mid-conversation
- Echo/feedback during calls
- Calls ring once then hang up immediately
- Account lockout with 'phone number doesn't belong to account' error
- PIN number errors preventing login
- App won't open on certain devices (iPhone specific issues)
- Messages appear days late
- Duplicate messages being sent and charged
- App freezes when typing long messages
- Website login doesn't sync with app login
Requested features
12 requests- Improved app stability and performance optimization
- Better customer service responsiveness (live chat, phone support)
- Reduced pricing for calls and messages
- Same-day video visit scheduling
- Better message persistence (don't delete on app exit)
Show 7 moreShow fewer
- Improved call quality and connection stability
- Wi-Fi compatibility fix
- Better user interface design and navigation
- Automatic message saving/drafts
- Transaction history visibility
- Refund policy for failed transactions
- Faster fund processing and balance updates
JBS Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Pay Tel
No in-app purchases
JBS Connect
No in-app purchases
