Pay Tel vs OneSTRACK
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pay Tel
Stay connected with loved ones. Receive instant alerts for messages and notifications. Easily view your balance and add funds, or send photos to inmates in eligible correctional facilities.
- Instant message alerts
- Unread message count
- Current balance visibility
- Add funds link
- Send photos to inmates
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The Pay Tel app provides you with easy access to important functionality: Instant alerts for any notifications from Pay Tel™ or your inteleMESSAGE™ contacts. Current unread messages count indicator. Just press to open inteleMESSAGE™. Visibility to your current balance, and a link to the main PayTel.com site for Adding Funds. Send photos to inmates in eligible facilities.
OneSTRACK
This app connects employees with company news, resources, and updates. Stay informed about projects, career opportunities, and company happenings. Recognize colleagues and share feedback with leadership.
- Company news updates
- Push notifications
- Career opportunity listings
- Employee recognition
- Feedback sharing
- Project information
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The OneSTRACK app is the communication app of Strack, Inc. - a heavy civil contractor focused on delivering value-driven project solutions, advanced industry training, and workforce development in the Southeast, U.S. On this app, you will find current information, resources, and news as it relates to company happenings and more. The OneSTRACK offers you the possibility to stay connected with the community, recognize our employees for a job well done, and share your input and feedback with company leaders! Learn about interesting projects, and much more as it relates to Strack, Inc. • News - Stay up to date with the latest Strack, Inc. news. Push notifications allow you to see in real-time what exciting things are happening at Strack, Inc. • Career Opportunities - See current openings, and why Strack, Inc. is a great place to work.
Screenshots
Verdict
The clearest difference is rating: OneSTRACK at 4.7 against Pay Tel's 1.8. OneSTRACK also leads on update cadence (fortnightly vs every 2 months). Pay Tel's advantage is ratings volume (147 vs 6) and chart position (#194 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OneSTRACK holds the better App Store score, 4.7 against 1.8. That said, the two scores are not equally well evidenced: Pay Tel has 147 ratings behind it against 6, so its average is the more settled of the two.
Pay Tel ships an update every 2 months, OneSTRACK fortnightly. Both last shipped on October 24, 2026.
| Parameter | Pay Tel | OneSTRACK |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (147 ratings) | 4.7 (6 ratings) — better |
| Positive reviews | 6.3% of reviews | — |
| Number of ratings | 147 — better | 6 |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #194 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 34 MB | 83 MB |
| Age rating | 4+ | 4+ |
| Developer | Pay Tel Communications | STRACK, INCORPORATED |
Customer experience
Pay Tel
OneSTRACK
Bugs and requests
Pay Tel
Reported bugs
21 issues- App crashes on launch or during use
- Login authentication errors persist across sessions
- Messages fail to send despite payment being deducted
- Messages don't appear in inbox despite being sent
- App logs out randomly while actively in use
Show 16 moreShow fewer
- Typing causes screen to flicker and delete message content
- Blank white screens when trying to view messages
- App won't work when Wi-Fi is enabled (Error 403)
- Incorrect notification counts
- Balance doesn't update after adding funds
- Video call invitations don't pop up or display
- Call connections drop mid-conversation
- Echo/feedback during calls
- Calls ring once then hang up immediately
- Account lockout with 'phone number doesn't belong to account' error
- PIN number errors preventing login
- App won't open on certain devices (iPhone specific issues)
- Messages appear days late
- Duplicate messages being sent and charged
- App freezes when typing long messages
- Website login doesn't sync with app login
Requested features
12 requests- Improved app stability and performance optimization
- Better customer service responsiveness (live chat, phone support)
- Reduced pricing for calls and messages
- Same-day video visit scheduling
- Better message persistence (don't delete on app exit)
Show 7 moreShow fewer
- Improved call quality and connection stability
- Wi-Fi compatibility fix
- Better user interface design and navigation
- Automatic message saving/drafts
- Transaction history visibility
- Refund policy for failed transactions
- Faster fund processing and balance updates
OneSTRACK
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Pay Tel
No in-app purchases
OneSTRACK
No in-app purchases
