Comparison

Pay Tel vs The LeaveLab

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Pay Tel

Stay connected with loved ones. Receive instant alerts for messages and notifications. Easily view your balance and add funds, or send photos to inmates in eligible correctional facilities.

Highlights
  • Instant message alerts
  • Unread message count
  • Current balance visibility
  • Add funds link
  • Send photos to inmates
Features
Read full description

The Pay Tel app provides you with easy access to important functionality: Instant alerts for any notifications from Pay Tel™ or your inteleMESSAGE™ contacts. Current unread messages count indicator. Just press to open inteleMESSAGE™. Visibility to your current balance, and a link to the main PayTel.com site for Adding Funds. Send photos to inmates in eligible facilities.

About

The LeaveLab

Connect with HR professionals specializing in leave and accommodations management. Access exclusive resources, expert webinars, and a discussion board to solve complex challenges and advance your career.

Highlights
  • Peer-to-peer discussion board
  • Exclusive HR resources
  • Expert-led webinars
  • On-demand event recordings
  • Leave and accommodations focus
  • Career advancement opportunities
Features
Read full description

The LeaveLab from AbsenceSoft is the premier professional community designed exclusively for HR specialists working in leave and accommodations management. If you hold titles like Benefits Specialist, Benefits Administrator, Leave Manager, Leave Specialist, or Accommodations Manager, this gated community connects you with peers who understand the unique challenges of your specialized field. Our members get access to exclusive resources on topics including FMLA and leave management, ADA and accommodations, return-to-work strategies, state leave laws, and more. Members can connect directly with industry peers on our targeted discussion board to gain insights, feedback, and ideas to improve their current approach to leave and accommodations management. Members also gain access to monthly community-exclusive webinars featuring expert speakers, community spotlights, and community-roundtables. Our on-demand access to upcoming live events and evergreen recordings ensures you stay current on evolving regulations and emerging best practices. The LeaveLab fills the gap between general HR communities that lack specialized focus and expensive conferences that provide limited ongoing connection. This is where leave and accommodations professionals come to elevate their expertise, solve challenging problems, and advance their careers through genuine peer collaboration. Join HR professionals who have found their specialized community for leave and accommodations management excellence.

Screenshots

Pay Tel4 screens
The LeaveLab4 screens

Verdict

The call

The clearest difference is rating: The LeaveLab at 5.0 against Pay Tel's 1.8. The LeaveLab also leads on update cadence (weekly vs every 2 months). Pay Tel's advantage is ratings volume (147 vs 3) and chart position (#208 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

The LeaveLab holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: Pay Tel has 147 ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Pay Tel ships an update every 2 months, The LeaveLab weekly. The most recent releases landed on November 7, 2026 and November 8, 2026 respectively.

Scorecard5 real differences · 6 level
Pay Tel versus The LeaveLab: the parameters behind the verdict, then further details
ParameterPay TelThe LeaveLab
PriceFreeFree
Rating1.8 (147 ratings)5.0 (3 ratings) — better
Positive reviews6.3% of reviews—
Number of ratings147 — better3
Update frequencyEvery 2 monthsWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#208 — better—
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better17.0
Further details — not scored
Size34 MB131 MB
Age rating4+12+
DeveloperPay Tel CommunicationsAbsence Soft, LLC

Customer experience

Pay Tel

All ratings140 ratings
Positive17.1%
Neutral2.9%
Negative80.0%
Written reviews112 reviews
Positive6.3%
Neutral2.7%
Negative91.1%

The LeaveLab

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Pay Tel

Reported bugs

21 issues
  • App crashes on launch or during use
  • Login authentication errors persist across sessions
  • Messages fail to send despite payment being deducted
  • Messages don't appear in inbox despite being sent
  • App logs out randomly while actively in use
Show 16 more
  • Typing causes screen to flicker and delete message content
  • Blank white screens when trying to view messages
  • App won't work when Wi-Fi is enabled (Error 403)
  • Incorrect notification counts
  • Balance doesn't update after adding funds
  • Video call invitations don't pop up or display
  • Call connections drop mid-conversation
  • Echo/feedback during calls
  • Calls ring once then hang up immediately
  • Account lockout with 'phone number doesn't belong to account' error
  • PIN number errors preventing login
  • App won't open on certain devices (iPhone specific issues)
  • Messages appear days late
  • Duplicate messages being sent and charged
  • App freezes when typing long messages
  • Website login doesn't sync with app login

Requested features

12 requests
  • Improved app stability and performance optimization
  • Better customer service responsiveness (live chat, phone support)
  • Reduced pricing for calls and messages
  • Same-day video visit scheduling
  • Better message persistence (don't delete on app exit)
Show 7 more
  • Improved call quality and connection stability
  • Wi-Fi compatibility fix
  • Better user interface design and navigation
  • Automatic message saving/drafts
  • Transaction history visibility
  • Refund policy for failed transactions
  • Faster fund processing and balance updates

The LeaveLab

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Pay Tel

No in-app purchases

None

The LeaveLab

No in-app purchases

Questions

Is Pay Tel free?
Pay Tel is free to download, with no in-app purchases.
Is The LeaveLab free?
The LeaveLab is free to download, with no in-app purchases.
Which has better reviews, Pay Tel or The LeaveLab?
The LeaveLab is rated higher. Pay Tel averages 1.8 out of 5 from 147 ratings, while The LeaveLab averages 5.0 from 3 ratings.
Do Pay Tel or The LeaveLab have ads?
Neither Pay Tel nor The LeaveLab shows ads.
Which is updated more often, Pay Tel or The LeaveLab?
Pay Tel ships an update every 2 months, and The LeaveLab weekly. Most recently, Pay Tel was updated on November 7, 2026 and The LeaveLab on November 8, 2026.

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