ThingsBoard Live vs Helpion
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ThingsBoard Live
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The ThingsBoard Live is a mobile application that was built using open-source Flutter ThingsBoard Application available on github (https://github.com/thingsboard/flutter_thingsboard_app) and served by ThingsBoard IoT platform (https://demo.thingsboard.io). It demonstrates common capabilities provided by ThingsBoard Mobile Application. The application allows you: * Browse dashboards * Browse alarms and open alarm specific dashboards * Browse devices grouped by device profile and open device specific dashboards * Use mobile actions configured within dashboard widgets
Helpion
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Helpion-Helpdesk is a transformative tool that empowers IT teams to move from constant troubleshooting to delivering excellent customer service. It centralizes control and enhances visibility, streamlining the management of IT issues to minimize downtime. Trusted by millions of IT professionals, end users, and stakeholders, Helpion continues to drive efficiency and satisfaction for businesses across the globe.
Screenshots
Verdict
The clearest difference is iOS requirement: ThingsBoard Live at 13.0 against Helpion's 15.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 5, 2026 and October 1, 2026 respectively.
| Parameter | ThingsBoard Live | Helpion |
|---|---|---|
| Price | Free | Free |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 71 MB | 56 MB |
| Age rating | 12+ | 17+ |
| Developer | ThingsBoard, Inc. | Leader Group |
In-app purchases
ThingsBoard Live
No in-app purchases
Helpion
No in-app purchases
Questions
Is ThingsBoard Live free?
Is Helpion free?
Do ThingsBoard Live or Helpion have ads?
Which is updated more often, ThingsBoard Live or Helpion?
Other comparisons
