ThingsBoard Cloud vs Helpion
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ThingsBoard Cloud
This app allows users to remotely monitor and manage IoT devices. You can browse dashboards, view alarms, and access device-specific information. It also supports mobile actions configured within dashboard widgets for interactive control.
- Browse dashboards
- View alarms
- Access device-specific dashboards
- Group devices by profile
- Execute mobile actions
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The ThingsBoard Cloud is a mobile application that was built using open-source Flutter ThingsBoard Application available on github (https://github.com/thingsboard/flutter_thingsboard_pe_app) and served by ThingsBoard IoT platform (https://thingsboard.cloud). It demonstrates common capabilities provided by ThingsBoard Mobile Application. The application allows you: * Browse dashboards * Browse alarms and open alarm specific dashboards * Browse devices grouped by device profile and open device specific dashboards * Use mobile actions configured within dashboard widgets
Helpion
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Helpion-Helpdesk is a transformative tool that empowers IT teams to move from constant troubleshooting to delivering excellent customer service. It centralizes control and enhances visibility, streamlining the management of IT issues to minimize downtime. Trusted by millions of IT professionals, end users, and stakeholders, Helpion continues to drive efficiency and satisfaction for businesses across the globe.
Screenshots
Verdict
ThingsBoard Cloud and Helpion are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ThingsBoard Cloud ships an update monthly, Helpion every 2 months. The most recent releases landed on November 4, 2026 and October 30, 2026 respectively.
| Parameter | ThingsBoard Cloud | Helpion |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (2 ratings) — better | — |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 2 — better | — |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 81 MB | 56 MB |
| Age rating | 12+ | 17+ |
| Developer | ThingsBoard, Inc. | Leader Group |
In-app purchases
ThingsBoard Cloud
No in-app purchases
Helpion
No in-app purchases
Questions
Is ThingsBoard Cloud free?
Is Helpion free?
Do ThingsBoard Cloud or Helpion have ads?
Which is updated more often, ThingsBoard Cloud or Helpion?
Other comparisons
