Charge Smart MA vs Lowell311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Charge Smart MA
Manage your electric vehicle charging and potentially save money. Connect your National Grid account and link your vehicle or charger to enroll in the program.
- Connect National Grid account
- Link vehicle or charger
- Enroll in charging program
- Manage EV charging
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Download the National Grid Charge Smart app. Connect your National Grid account. Connect your vehicle or charger using your existing manufacturer login details to enroll in the program.
Lowell311
Connect with the City of Lowell, MA through its official mobile application. Report city issues, manage bill payments, and receive important news updates conveniently.
- Report city issues
- Pay bills
- Receive news flashes
- Stay updated with city information
- Official city app
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Stay connected with the City of Lowell, MA. As the official mobile app, Lowell311 lets you quickly report issues, pay your bills, and stay updated with our news flashes—all in one place
Screenshots
Verdict
The clearest difference is rating: Charge Smart MA at 4.7 against Lowell311's 2.0. Charge Smart MA also leads on review sentiment (37% vs 0%) and ratings volume (1K vs 6). Lowell311's advantage is iOS requirement (16.6 vs 18.6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Charge Smart MA holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: Charge Smart MA has 1K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 37% of Charge Smart MA's written reviews are positive against 0% of Lowell311's.
Charge Smart MA ships an update every 5 weeks, Lowell311 every 4 weeks. The most recent releases landed on September 21, 2026 and September 9, 2026 respectively.
| Parameter | Charge Smart MA | Lowell311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1K ratings) — better | 2.0 (6 ratings) |
| Positive reviews | 36.8% of reviews — better | 0.0% of reviews |
| Number of ratings | 1K — better | 6 |
| Update frequency | Every 5 weeks | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 18.6 | 16.6 — better |
| Further details — not scored | ||
| Size | 75 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | National Grid plc | City of Lowell |
Customer experience
Charge Smart MA
Lowell311
Bugs and requests
Charge Smart MA
Reported bugs
4 issues- Rebates screen has no exit option
- Charging times not showing up correctly
- Login and authentication issues
- Incompatibility with certain vehicle models
Requested features
4 requests- Breakdown of monthly energy usage and costs
- Ability to link e-bill from within the app
- More detailed charging data and analytics
- Support for additional home charger brands
Lowell311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Charge Smart MA
No in-app purchases
Lowell311
No in-app purchases
