Pulse by RHG vs WhereToKnow

Pulse is more than just a Business Intelligence tool or a Visualization Tool. Pulse is a decision making tool that cross references multiple data sources and help teams understand and steer the business in a timely manner. A Radisson Hotel Group home-built system custom fit to our commercial and operational needs!

WhereToKnow is the guest intelligence platform built for hotels and F&B operators who want to understand their guests, protect their reputation, and stay ahead of the competition. We bring all of your online reviews, ratings, and guest feedback into one place, then turn them into clear, actionable insight — so your team spends less time gathering data and more time improving the guest experience. WHAT YOU CAN DO - Online reputation analysis — track reviews and ratings across the platforms that matter, in one unified dashboard. - Competitive benchmarking — see exactly how your property performs against the competitors you care about, not just an industry average. - Guest intelligence — understand what guests love, what frustrates them, and where to focus next, broken down by theme and department. - AI-generated reporting — get clear, ready-to-share reports automatically, so management updates take minutes instead of hours. BUILT FOR HOSPITALITY Whether you run a single property or manage reputation across a portfolio of hotels and restaurants, WhereToKnow gives general managers, operations teams, and ownership groups a single source of truth for guest sentiment and competitive position. Spend less time pulling reports. Spend more time acting on what your guests are telling you. A WhereToKnow subscription is required to use the app. Please contact our team to get started.