Zoho Directory vs CTG Support Center

Zoho Directory is an identity provider that enables you to manage and secure your workforce's digital identity, through standards such as single sign-on (SSO) and multi-factor authentication (MFA). ZD's features include: SAML-based SSO to all SaaS apps Passwordless sign-in to any app Secure MFA via Zoho OneAuth Customizable password and MFA policies Sign-in restriction based on IP address Web session management Employee sign-in and app usage reports App provisioning through SAML-JIT One-way sync from your AD/LDAP servers The Zoho Directory app is a mobile version of ZD's admin panel that helps you administer your organization on the move. Some of the app's prominent features are: User and group management Admin dashboard with user and application usage reports Security policy administration App access management App request notifications

The HCLTech CTG Support Center app empowers HCLTech CTG customers with seamless access to their support ecosystem—enabling secure sign-in, real-time visibility into existing support cases, comprehensive case management capabilities, and multiple convenient channels for creating and tracking support requests, all from a single, intuitive mobile experience.