TRIO Customer vs PetLabCo.
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TRIO Customer
Order ahead and skip the line with real-time order status updates. Seamlessly manage your TRIO Market Card, add cash, and track your spending. Enjoy a fast and flexible way to handle your purchases from your mobile device.
- Order ahead and skip the wait
- Choose preferred pickup times
- Real-time order status updates
- Add cash to TRIO Market Card
- Link physical or virtual market card
- Track recent transactions and orders
- Manage purchases and balance
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The TRIO Customer app allows you to order ahead and skip the wait. You can choose your preferred pickup time so that you can order at your convenience. Stay fully informed with real-time updates and push notifications that track your order status from the moment it is placed until it is ready for pickup. This ensures a smooth, efficient visit every time, allowing you to grab what you need and get back to your day without missing a beat. Instead of using the physical TRIO Market Card, the TRIO Customer app allows you to seamlessly add cash to your TRIO Market Card and use it at any authorized TRIO Kiosk. Link your market card by scanning it or generating it virtually and enjoy the conveniences only at TRIO Kiosks. Stay on top of your spending with easy access to recent transactions and orders made. The TRIO Customer app ensures a fast and flexible way to manage your purchases and balance, all from the palm of your hand.
PetLabCo.
Access exclusive discounts and coupon codes for a wide range of pet wellness supplies. Get early access to new product launches and special promotions. Save big on dog health supplements and care items without needing a subscription.
- App exclusive discounts
- Coupon codes
- Early access to new products
- Special promotions
- Bulk discounts
- Dog health supplements
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App Exclusive Offer: Get 10% off your entire order when you opt into app notifications! Download today to get the discount code. The PetLabCo. app offers exclusive discounts and coupon codes for our entire lineup of pet wellness supplies. It’s everything you love, right at your fingertips. App users also receive early access to new, innovative pet product launches. You don’t want to miss what’s coming next! UNBEATABLE SAVINGS Unlock the best deals on dog health supplements and care supplies. Get huge savings on all orders – no subscription needed! EXCLUSIVE BULK DISCOUNTS If you and your dog already love PetLabCo. products and pet supplements, enjoy exclusive quantity discounts when you shop on the app. Take advantage of special pricing on our most popular items! FIRST ACCESS Be the first to know about special promotions and offers via notifications. Plus, get your paws on new pet product launches before anyone else by shopping through app-only early access.
Screenshots
Verdict
The clearest difference is update cadence: PetLabCo. at monthly against TRIO Customer's every 9 months. PetLabCo. also leads on ratings volume (1.1K vs 1). TRIO Customer's advantage is monetization model (free vs free with in-app purchases) and rating (5.0 vs 4.7). On price and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TRIO Customer holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: PetLabCo. has 1.1K ratings behind it against 1, so its average is the more settled of the two.
TRIO Customer ships an update every 9 months, PetLabCo. monthly. The most recent releases landed on September 10, 2026 and September 21, 2026 respectively.
| Parameter | TRIO Customer | PetLabCo. |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 4.7 (1.1K ratings) |
| Positive reviews | — | 32.0% of reviews |
| Number of ratings | 1 | 1.1K — better |
| Update frequency | Every 9 months | Monthly — better |
| Ads | — | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | — | iPhone — better |
| Requires iOS | 13.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 71 MB | 65 MB |
| Age rating | 4+ | 4+ |
| Developer | Trinity Axis Inc., | PetLab Co |
Bugs and requests
TRIO Customer
Not enough reviews yet to summarise bugs or requests.
PetLabCo.
Reported bugs
2 issues- Subscription issues - keeps coming despite cancellation
- Login and account access problems
Requested features
2 requests- Improve account management and subscription controls
- Provide better order tracking and history
In-app purchases
TRIO Customer
No in-app purchases
PetLabCo.
No in-app purchases
Questions
Is TRIO Customer free?
Is PetLabCo. free?
Which has better reviews, TRIO Customer or PetLabCo.?
Which is updated more often, TRIO Customer or PetLabCo.?
Other comparisons
