PetLabCo. User Reviews

Customer Experience

Positive experience32.0% of reviews
Neutral4.0% of reviews
Negative experience64.0% of reviews

~ Based on 25 written reviews from the US App Store.

What users say

Is PetLabCo. Safe?

PetLabCo. appears safe based on user ratings. AppsHunter Safety Score for PetLabCo. is 94/100.

This assessment is based on 1,096 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.6% of ratings point to a safe experience
2.2% of ratings suggest some concerns
5.2% of ratings point to a risky experience

~ Based on 1,096 App Store ratings for PetLabCo..

Is PetLabCo. Legit?

PetLabCo. appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PetLabCo. is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

4 dogs / 2 cats

I love your products! My dogs and cats are a lot more healthier because of them. One of my dogs is a PomChi and has long thick hair. She was losing her hair and leaving chunks of it all over the house. It has stopped!!!!
One of my cats would throw up one a week and since I have added the powdered supplement to her food she has stopped throwing up. Our otherPomChi has has short fluffy hair and just started having Eczema. We just ordered the allergy chews to see if this will help her. I have my fingers crossed.
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I have two dogs -

Can you find a way to let me upload more than one dog to my profile?

Good result

Since I star giving my Golde retriever the product from pet lab. My Golden haven been scratching like she use to do. I think the product is working and the ears cleaner clean the ears better.

won't let you log in

the app will not let you log in to your account

No

Awful app idea, may ads

FALSE ADVERTISEMENT

I DIDNT GET MY 40% OFF AFTER SETTING UP THE APP AND SIGNING UP

Customer NO Service

I canceled my subscription because it stopped working for my dog and they continued to send me product and charged me for it. I tried contacting them by phone and was placed on hold for 30 minutes while at the same time. I used the “chat” option for making the return request and the chat bot redirected me to a broken page link. I did both of these twice. I’m doing a dispute with my credit card company
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Cancel

I canceled my subscription and it keeps coming! I can’t find any phone number to call them very annoyed!!

Hard to get in touch with

I STRONGLY do not recommend this company. I get 15 texts/emails a day to buy stuff but can’t find my original order.

Chew sticks

Have helped my dogs teeth and breath tremendously. They love them.

The best for my animals

I tried these for my little females joints stiffening up on her, she’s 14. Then I tried these probiotic for all 4 of my fur babies! PetLabCo are the BEST!!!

Cancel cancel

I need it canceled

Cancel my subscription

I want to cancel my subscription and I can’t seem to get anyone on the phone or through an email and been on the phone for hours and have tried to send and email. I no longer want to do business with your company please cancel my subscription immediately and stop sending products to home.

Cost savings

The products seemed to be good but the cost for what my dog needs is just too expensive which leaves me to look for other products. There needs to be a better way to use these products at a more affordable cost

Communicate

Impossible to communicate either by phone, email or website. Frustrating to say the least! Trying several hours today 4/17/25 and still no resolve.

Skin & Coat

I’ve been giving my Kerry Blue Terrier the Skin & Coat product for 6 months and seen a big improvement with less scratching. I crumble a chew on his food and at first he wasn’t a fan, but now he licks it off the bottom of the bowl. Highly recommend Skin & Coat!

Clunky App

No way to login and check or update subscriptions. The login appears for purchase only.

Probiotic

Apena tengo una semana dado estos probióticos a mis perritos y la verdad si veo cambios , antes eran muy lagrimosos y ahora se ven mucho mejor por esa razón vuelvo a comprar gracias

Subscriptions

Where the heck do you find your auto order on the site. This is so aggravating!

Orders

You have send me 4 orders in the last 5 weeks, I have one little dog I can’t afford this so now, cancel my subscription as of today none. Just cancel my subscription