Amazing Customer Service
I started fostering a dog and decided to go with BARK box because they had a good deal. Once I received the box, I learned more about my foster dog and I realized she didn’t like squeaky toys or balls. I reached out to customer service and we had a great conversation! They were so nice and put a note to only give her nylon toys and sent her a free gift to replace the other toys she received that she didn’t like. Turns out… Nyla loves the nylon toys!
Show more
Toys fall apart
Very disappointed super chewer xtra toys . The tomato and others fell apart … not glued well! Not happy and will not renew
Makes Life Easier
We love the day the BarkBox arrives each month. Our medium dog (40lbs) can chew as hard as our big dog (95 lbs) so having sturdy toys delivered every month makes my life easier while also making my makes dogs so happy. Add in treats and an extra toy every month and it’s an all around hit. The themes are so funny. 5 tail wags. Would Recommend.
Show more
Best part of the month
My dog Atticus is obsessed with his barkbox subscription and I couldn’t be happier with the ease of managing it through the app. I can’t recommend barkbox enough for dog owners—especially if you have a chewer like I do and tend to go through toys pretty quickly! His box comes with super durable toys and now that we’ve had our subscription for a while I’m actually prepping to donate a bunch instead of constantly needing to replace toys as they get destroyed!!
Show more
Refuse to let me cancel
The first box we got had toys so small my dog would choke on them if I let him play with them then the next one didn’t even come in a box didn’t have the fun activities and the toys were really bad quality the seams were ripped before I even let my dog see the toy. I canceled my subscription and now they’ve tried to charge me twice and aren’t responding to any emails I’ve sent asking them to either explain how to properly cancel or cancel it for me so they’ll stop charging me. The quality of toy is not at all worth the $40 and there aren’t enough treats to make up for it I’d rather just go to a thrift store and grab some random stuffed animals for my dog at that point at least I’d know he wasn’t going to choke on them.
Show more
