Disappointing
Love this company and shop from them regularly, but the app is such a pain in the neck it nearly put me off PSP for good. It constantly freezes, submission forms become non responsive, it’s slow, chaotic, and overall terrible.
BBoarBore
Nothing works
Doesn’t matter what I click on from the shop page; it tells me there’s no results. App is up to date. Makes browsing for things to buy really difficult, as I have to physically search “dog Halloween costume” instead of just clicking the banner on the homepage.
JJDHM1990
Favorites
Sometimes I able not to retrieve my Favorites in the app or website.
JJSSC63
Please update!!
Some of the product pictures are wrong. A lot of the products that say they’re “out of stock” aren’t actually out of stock in store. I am also an employee of PSP and I’ve experienced multiple times where people are allowed to order the bugs for delivery through DoorDash on their website, but in the PSP app it says they’re not available for delivery. Why is that different? Also have trouble loading pages or going back to the previous page and it shows up as a blank white screen and doesn’t load at all unless you go to a different tab and then back, or have to close the app completely and reopen it. Very frustrating.
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BBrie137
So frustrating!
I’m really trying to shop at this store bc there’s one close to my house and it seems much better than petco or petsmart, but ordering online is near impossible! The site is so glitchy on mobile so I downloaded this app, and I can’t even sign into my account! Annoying
COCait Ocho
