Can’t sign in can’t search anything
It’s been about six months since they updated the app, June 20, 2026, ever since then I’ve been unable to sign in. When I type in my username and password, I get a screen that just spins and spins and spins. I’ve set it up overnight and it was still spinning in the morning.
PetSmart fix your app you are slacking hard.
I would give you zero stars if I could, since it is effectively unusable.
PetSmart fix your app you are slacking hard.
I would give you zero stars if I could, since it is effectively unusable.
Show more
PPetsmartFixYourApp
Making people dependent on apps
I go to my PetSmart store. I don’t shop at it online because it’s very convenient to me to go to the store. However, while I was checking out today, the clerk said that I would get a $10 credit (as I had spent more than $50) toward future purchases if I had the app on my phone. I don’t. As a result, I was only going to get the two-dollar credit. Screw you, PetSmart. I’ve got enough apps on my phone. In the past, I’ve been giving those two dollar credits back to your charity efforts, but maybe I’ll rethink that from now on.
Show more
Ssooziqt
Can’t pay for services via app anymore
The app used to be great for paying, but for the last four months we get errors. If that gets fixed, easily five stars.
Nn8hanharrison
Runs terrible on iPhone 13 Pro Max
Dosent load items,lags at checkout,gets stuck when putting in information. Overall terrible IT team running the app can even bother to optimize if for older ios compared to petco app this is a complete joke and embarrassment do better you have the resources for it.
RRReal r8
Scammed
Ordered a $33 enclosure and was told my card had insufficient funds when i had $200 some in that account so I was like maybe something’s wrong with my card I used my boyfriends card just for his card to be charged $33 for the enclosure and $200 from georgia power co and 2 $50 payments from city of new york (we live in iowa) so wouldn’t let me pay with my card because I didn’t have enough money to pull for the scam I guess. Don’t order anything from this app or online it apparently has been hacked for some time and nothing has been done about it
Show more
JJosafina0
