Petco: The Pet Parents Partner

Petco: The Pet Parents Partner

Grooming, Training & Shopping

410K ratings
777 reviews
#118 in free Shopping
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • April 30, 2018
  • July 30, 2026

Features

Petco: The Pet Parents Partner screenshot #1 for iPhone
Petco: The Pet Parents Partner screenshot #2 for iPhone
Petco: The Pet Parents Partner screenshot #3 for iPhone
Petco: The Pet Parents Partner screenshot #4 for iPhone
Petco: The Pet Parents Partner screenshot #5 for iPhone
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About

Manage your pet's health, schedule grooming, and shop for supplies. This app helps you track your pet's needs, access purchase history, and find the best nutrition and supplies. It also offers convenient pickup options and rewards for grooming services.

In-app shopping with curbside pickup
Personalized pet profiles
Health and needs tracking
Grooming appointment booking
Repeat delivery setup
Vital Care membership management
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What users say

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What's New in Petco

9.42.0

July 30, 2026

Thanks for downloading the Petco App! This release includes technical updates to improve your experience, boost performance, and fix bugs across the app.

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Charts

Top Free

📈 118+2

Shopping

This app rose +2 positions in Shopping chart.

Last updated on August 8, 2026.

User reviews

App is kinda slow, VPN connection blocked

The app itself is okay, though the search engine leaves much to be desired, as in the filtering doesn’t provide great results and often provides a broad overview of your criteria. If you use a VPN, you will be logged out, which is incredibly annoying when you get notifications. Petco cares more about selling your IP address and data to further enrich the Epstein class than it does about its customers protecting their data.
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App is suddenly unusable

As of the past week, the app keeps throwing an error that says, “Ruh Oh! Something went wrong, please try again later.” Tapping retry brings the same error box over and over again. It sometimes works for a few minutes, but won’t keep me logged in, won’t let me go through checkout (once it suddenly marked all the items in my cart as out of stock), and keeps making me do a slider test due to “unusual activity” detection. Updating didn’t help. Uninstalling and reinstalling didn’t help.
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Tropical smoothie

You have a good variety of tropical fish at very reasonable prices

Mistakes happen

Made a mistake with a refund and ended up getting moths in my dog food

Constant technical issues

None of my purchases get saved to my phone number. The app always signs me out. Now it keeps saying “ruh oh we encountered an issue” I haven’t been able to sign in for weeks. I’m getting everything from Chewy moving forward.

Developer apps

User experience

🐞

Reported Bugs

5 issues

Login issues and inability to stay signed in

Bug

Frequent crashes and app freezes

Bug

Incorrect pricing and discount application

Bug

Delivery and pickup order problems

Bug

Inability to update account information

Bug

Requested Features

6 requests

Improve search and filtering capabilities

Feature

Add ability to manage pet profiles and records

Feature

Integrate Apple Pay and other mobile payment options

Feature

Provide more transparency on product availability

Feature

Streamline the checkout and order management process

Feature

Improve synchronization between app and in-store experience

Feature

FAQ

What can I do with the Petco app?

The Petco app allows you to shop for pet supplies with options for in-app purchase and curbside pickup. You can also manage your pet's health and needs, track their purchase history, and book grooming appointments. The app also facilitates managing your Vital Care membership and rewards.

How does the grooming feature work?

You can schedule grooming appointments for your pet directly through the app. The app connects you with skilled groomers who understand your pet's specific needs based on age, breed, and coat type. You can also rebook, reschedule, or cancel appointments within the app.

Is there a cost to use the Petco app?

The Petco app itself is free to download and use. While there are no direct costs associated with using the app's core features, purchases made for pet supplies or grooming services through the app will incur charges. There is also a Vital Care membership that offers benefits for a fee.

What are the benefits of setting up my pet's profile?

Setting up your pet's profile personalizes the app experience, making it easier to find and access everything you need for them. It helps in managing and tracking their complete health and needs by analyzing your purchase history to ensure all care categories are covered for a happy and healthy life.

Can I get rewards for using the app?

Yes, members can unlock grooming perks in the app and receive a free 8th groom. Additionally, the app allows you to track, load, and redeem your Vital Care points and Vital Care Rewards, making pet care more affordable.