Petco: The Pet Parents Partner

Petco: The Pet Parents Partner

Grooming, Training & Shopping

408K ratings
758 reviews
#110 in free Shopping
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • April 30, 2018
  • July 15, 2026
Petco: The Pet Parents Partner screenshot #1 for iPhone
Petco: The Pet Parents Partner screenshot #2 for iPhone
Petco: The Pet Parents Partner screenshot #3 for iPhone
Petco: The Pet Parents Partner screenshot #4 for iPhone
Petco: The Pet Parents Partner screenshot #5 for iPhone
🖼️Get Icon
Icons↘︎

About

Manage your pet's health, schedule grooming, and shop for supplies. This app helps you track your pet's needs, access purchase history, and find the best nutrition and supplies. It also offers convenient pickup options and rewards for grooming services.

In-app shopping with curbside pickup
Personalized pet profiles
Health and needs tracking
Grooming appointment booking
Repeat delivery setup
Vital Care membership management
Show original description

What users say

See all reviews
+1

What's New in Petco

9.41.0

July 15, 2026

Thanks for downloading the Petco App! This release includes technical updates to improve your experience, boost performance, and fix bugs across the app.

More

Charts

Top Free

📉 110-1

Shopping

This app dropped -1 position in Shopping chart.

Last updated on July 19, 2026.

User reviews

Why is the app so bad

The app is so bad. Searching for dog food and many times with with give and error though on the website it works fine. Clunky interface.

I’m torn

I usually love auto ship. I get it every time no hassle. This time I received a bag that was cut open and food everywhere. There was a 4 inch slice. The food is very expensive and to receive only a partial order is very frustrating. 😡

Poor Customer Service!

It is impossible to reach a human being for customer service. No phone number to call. I keep getting routed to a chat bot to resolve a problem of items missing from my auto-shipment, with no real resolution offered. It’s infuriating and unacceptable.

Tony a DIY guy

1st fish tank

Can’t book an appointment

The app needs some help. I can’t book an appointment, I can’t shop prescriptions, the signing is also doing something weird. Pages keep crashing, I click buttons and nothing happens. What’s going on here?

Developer apps

User experience

🐞

Reported Bugs

5 issues

Login issues and inability to stay signed in

Bug

Frequent crashes and app freezes

Bug

Incorrect pricing and discount application

Bug

Delivery and pickup order problems

Bug

Inability to update account information

Bug

Requested Features

6 requests

Improve search and filtering capabilities

Feature

Add ability to manage pet profiles and records

Feature

Integrate Apple Pay and other mobile payment options

Feature

Provide more transparency on product availability

Feature

Streamline the checkout and order management process

Feature

Improve synchronization between app and in-store experience

Feature

FAQ

What can I do with the Petco app?

The Petco app allows you to shop for pet supplies with options for in-app purchase and curbside pickup. You can also manage your pet's health and needs, track their purchase history, and book grooming appointments. The app also facilitates managing your Vital Care membership and rewards.

How does the grooming feature work?

You can schedule grooming appointments for your pet directly through the app. The app connects you with skilled groomers who understand your pet's specific needs based on age, breed, and coat type. You can also rebook, reschedule, or cancel appointments within the app.

Is there a cost to use the Petco app?

The Petco app itself is free to download and use. While there are no direct costs associated with using the app's core features, purchases made for pet supplies or grooming services through the app will incur charges. There is also a Vital Care membership that offers benefits for a fee.

What are the benefits of setting up my pet's profile?

Setting up your pet's profile personalizes the app experience, making it easier to find and access everything you need for them. It helps in managing and tracking their complete health and needs by analyzing your purchase history to ensure all care categories are covered for a happy and healthy life.

Can I get rewards for using the app?

Yes, members can unlock grooming perks in the app and receive a free 8th groom. Additionally, the app allows you to track, load, and redeem your Vital Care points and Vital Care Rewards, making pet care more affordable.