PetCoach by Petco

PetCoach by Petco

Ask a Vet 24x7

220 ratings
97 reviews

Archived App (Last seen on 22 May 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • January 23, 2014
  • December 5, 2022
PetCoach by Petco screenshot #1 for iPhone
PetCoach by Petco screenshot #2 for iPhone
PetCoach by Petco screenshot #3 for iPhone
PetCoach by Petco screenshot #4 for iPhone
PetCoach by Petco screenshot #5 for iPhone
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About

Get expert advice on your pet's health, nutrition, and behavior from verified veterinarians and pet specialists. Search existing answers or ask your own questions anytime, anywhere. Access a library of vet-authored articles for comprehensive pet care information.

Ask verified veterinarians and pet experts
Search thousands of existing pet questions
Access vet-authored pet care articles
Advice on health, nutrition, and behavior
Support for various pet types
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What users say

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What's New in PetCoach by Petco

2.10.11

December 5, 2022

- Bug fixes - Accessibilities issue fixes

User reviews

Incredibly Helpful

My 7 month puppy has a growth on the top of her head that really concerned me. Family & friends said “nothing to worry about, probably a bug bite.” I’m glad I asked a vet through this app because she encouraged me to go to the vet.

We just returned home from the vet, my pup has a tumor & we’re awaiting the biopsy results. It’s most likely benign but I’d rather know for certain.

It. Is. A. Tumor! (Arnold humor for us old fogies lol)
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Excellent resource

I really appreciate the knowledge gained from this app. Thr are a couple of UI oversights that are annoying, such as not being able to move backwards in your page history so you must retype your keyword search after reading every article.

Nevertheless the content has filled many gaps in my knowledge of animal care and enabled me reduce veterinary expenses by resolving minor issues at home and teaching me how to identify & monitor for signs of trouble in due time to schedule appts and receive adequate veterinary support as necessary.

The increased competency in petcare yields a much happier, healthier life for me and my best friends. I would recommend this app to any pet owner.
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Don’t Pay for Advice

My dog had a growth that seemed to appear overnight. It was after hours, so my vet was closed, but I was anxious so I paid for a vet’s advice. The window of time for response was six hours, so I was asleep before I got a response that was generic and riddled with typos. “Might be cancer, might not be”. Save your money and just take your pets to the vet.
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Great Advice

Thanks pet coach. They always give me great advice for my fur babies and save me tons of money at the vet by giving me an idea of what to ask when I get there.

Used to be a great app, now all they want is money.

I’ve had this app for around 4 years. At first, everything was free & I got my answer within a couple of hours. It was great. A while after, they started charging $5 for a question; which I understand. Now, they charge you $5 for the bare minimum & $20 if you want to add MORE THAN ONE PHOTO!!!! It’s absolutely pathetic how much their prices have gone up. The vets also reply in such vague terms & it’s almost the same exact reply for every question as well. Will no longer be supporting this app, & will not be recommending it to friends & family anymore. Disgusting behavior.
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Developer apps

User experience

🐞

Reported Bugs

7 issues

App fails to load or gets stuck on loading screen

Bug

Text input box covered by keyboard on iPhone, preventing visibility of typed text

Bug

Inconsistent link functionality

Bug

Auto-logout on app close requiring re-login each time

Bug

Freezing when viewing question history or notifications

Bug

Questions not sending or responses not being delivered despite payment

Bug

Breed selection difficult or impossible during pet profile setup

Bug

Requested Features

6 requests

Ability to search for veterinarians by specialty (e.g., ophthalmology)

Feature

Detailed review system for individual veterinarians

Feature

Improved navigation with back button functionality

Feature

Better organization and searchability of past questions and answers

Feature

Dark mode option

Feature

Persistent login to avoid repeated authentication

Feature

FAQ

What does PetCoach by Petco do?

PetCoach by Petco provides trusted veterinary advice from verified veterinarians and pet experts. You can ask questions about your pet's health, nutrition, behavior, or any other topic and receive timely answers. It also offers a library of vet-authored articles on pet care.

How can I get advice for my pet?

You can ask a question directly to a verified veterinarian or pet expert. Before submitting a new question, you can also search the app's extensive database for existing answers to thousands of pet-related questions. This allows for convenient and immediate access to information.

Is PetCoach by Petco free to use?

Based on the provided information, PetCoach by Petco is a free service. It does not mention any subscription fees, in-app purchases, or advertisements, indicating it is available at no cost to users.

What types of pets are supported?

The app supports a wide range of pets. Experts can provide advice for various animals, including dogs, cats, guinea pigs, and even ponies. This broad coverage ensures that most pet owners can find relevant assistance.

Can veterinarians diagnose or prescribe medication through PetCoach?

No, PetCoach by Petco is a service for answering everyday questions and providing advice. Veterinarians on the platform do not provide diagnoses or prescribe medications. For serious medical conditions or urgent care, users should contact their local veterinary hospital immediately.