PetSmart vs Tractor Supply
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PetSmart
Shop for pet supplies, book grooming appointments, and manage your pet's care all in one place. Access helpful articles, earn rewards, and find store locations easily. Get everything you need for your furry, feathered, or scaled family members.
- In-app shopping for pet essentials
- Buy online, pick up in store (1-hour option)
- Treats Rewards loyalty program management
- In-app salon booking and appointment management
- Doggie Day Camp availability check
- PetsHotel reservations
- Personalized offers and content
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At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions! So, we’ve built our app to be a valued resource for every step of your journey as a pet parent. You’ll find helpful articles, products, services bookings and can shop for all your pet needs in one place. • With in-app shopping, you can get all your pet essentials in one place. In a rush? Get your order in 1 hour with buy online pick up in store. • Sign up for our Treats Rewards loyalty program. You’ll earn points every time your shop & you can manage your account through the app. • Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking • Check Doggie Day Camp availability • Make & manage PetsHotel reservations • Tailor the app experience to your entire pet family with personalized offers & content With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
Tractor Supply
Shop for pet food, mowers, feed, and more for your rural lifestyle. Track orders, schedule deliveries, and manage your loyalty program points. Features include augmented reality product previews and in-app vet chat.
- Neighbor's Club rewards and points management
- Subscription for recurring deliveries
- Augmented reality product visualization
- In-app veterinary chat
- Order tracking and re-ordering
- Curbside pickup status updates
- In-store coupon scanning
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Get all your Life Out Here needs on your phone or tablet. Download the TSC app for quick shopping, order tracking, scheduling deliveries and check your Neighbor’s Club points. Features include: NEW TO THE TSC APP – Get the most out of your Neighbor’s Club membership with our newest App features. ACCESS REWARDS & MORE THROUGH YOUR WALLET Find reward certificates, Market redemptions and member benefits in your wallet. REDEEM YOUR POINTS IN THE MARKET Exchange your Neighbor’s Club points for rewards, services and more. TRACK YOUR PROGRESS ON THE DASHBOARD Check your points balance and see how close you are to the next member level using the dashboard. ACCESS ORDER HISTORY & RE-ORDER See previous orders and easily re-order products again and again. SUBSCRIBE & NEVER RUN OUT Get supplies for pets and animals delivered on your schedule and never run out of what you need with subscription. SEE PRODUCTS IN YOUR HOME OR YARD WITH AUGMENTED REALITY See the full-size version of a product in your home or yard using augmented reality PAY USING APPLE PAY OR GOOGLE PAY Connect your Apple Pay or Google Pay account for quick and easy checkout in stores ADD YOUR CREDIT CARD TO YOUR PROFILE WITH A QUICK SCAN Scan to add your credit cards to file for quick, easy and safe checkout STREAMLINED CURBSIDE PICKUP See where you are in the curbside pickup process with easy-to-follow instructions sent to your phone. CHAT WITH VETS THROUGH PET PROFILE Get expert veterinary advice and product recommendations with Pet Profile GET QUICK ASSISTANCE WITH YOUR PROPANE REFILL Use the app to notify our Team Members that you need help refilling your propane (available at select stores only) SCAN STORE COUPONS WITHIN THE APP Scan coupons using the app during in-store checkout PROCESS YOUR RETURNS QUICKLY & EASILY IN THE APP Conveniently process your online returns from the app PLUS, TAKE ADVANTAGE OF THESE HELPFUL FEATURES: • Notifications that help you stay up to date on our latest sales • Track your orders to stay up to date on deliveries • Product search made easy with text, voice, visual and barcode-scan • Store Locator to help you find local stores and learn about the services available
Screenshots
Verdict
The clearest difference is rating: Tractor Supply at 4.6 against PetSmart's 4.0. Tractor Supply also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, review sentiment, ratings volume and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Tractor Supply holds the better App Store score, 4.6 against 4.0. Both are backed by a comparable volume of ratings — 31K and 46K respectively. Written reviews point the same way: 9% of PetSmart's written reviews are positive against 15% of Tractor Supply's.
PetSmart ships an update every 11 days, Tractor Supply every 5 days. The most recent releases landed on September 25, 2026 and September 24, 2026 respectively.
| Parameter | PetSmart | Tractor Supply |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (31K ratings) | 4.6 (46K ratings) — better |
| Positive reviews | 9.4% of reviews | 15.2% of reviews — better |
| Number of ratings | 31K | 46K — better |
| Update frequency | Every 11 days | Every 5 days — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #72 — better | #131 |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.4 | 15.1 — better |
| Further details — not scored | ||
| Size | 138 MB | 256 MB |
| Age rating | 4+ | 4+ |
| Developer | PetSmart LLC | Tractor Supply Company |
Customer experience
PetSmart
Tractor Supply
User reviews
PetSmart
From 31K App Store ratingsWhat we love
- 📅 Easy to book appointments
- 🛒 Convenient online shopping
- 💰 Rewards program with coupons
Room to improve
- 🐛 Frequent app crashes and bugs
- 🇨🇦 Doesn't work for Canadian customers
- 🤔 Confusing and unintuitive UI
- ⏱️ Slow loading times
- 🔒 Login and account issues
Tractor Supply
From 46K App Store ratingsWhat we love
- 🚀 Easy to use app
- 👍 Convenient curbside pickup
- 💡 Rewards program
- 🚀 Helpful store locator
- 👍 Wide variety of products
Room to improve
- 🐛 Frequent crashes and glitches
- 🐛 Unreliable inventory and order fulfillment
- 🐛 Slow and laggy performance
- 🐛 Confusing navigation and UI
- 🐛 Payment issues and inability to use credit cards
Bugs and requests
PetSmart
Reported bugs
4 issues- Payment processing errors
- Disappearing cart items
- Incorrect store location and inventory
- Inability to complete online orders
Requested features
5 requests- Add barcode scanner for price checks
- Improve search and filtering functionality
- Allow adding favorite items and past orders
- Integrate pet profiles and medical records
- Provide delivery options beyond in-store pickup
Tractor Supply
Reported bugs
5 issues- App freezes on login screen
- Inability to create or access account
- Inconsistent behavior when switching between stores
- Shipping charges not calculating correctly
- Orders being cancelled without explanation
Requested features
5 requests- Ability to view store inventory and availability
- Improved search and filtering functionality
- Seamless integration with Tractor Supply credit card
- Persistent shopping cart and order history
- Streamlined checkout and pickup process
In-app purchases
PetSmart
No in-app purchases
Tractor Supply
No in-app purchases







