Address
This app sucks when it comes to changing your address and purchasing things. Second time I've had to go through PayPal because I could not enter my billing information
Won’t Add Items to my cart!
I’m trying to order jeans on the app. When I selected the jeans I wanted, I selected the size, and “add to cart”. I kept getting an error message saying that “something went wrong and it didn’t add the jeans to my cart. The sale ends today and I’m not able to order!
Dog supplies
So easy to order and reorder
App issues
The app is very slow. Sometimes pictures don’t come up for quite a while. When the product is advertised as one price one time purchase another price for subscribing, another price for picking up in store and another price for him Delivery – but when you go to your cart, it doesn’t show you the appropriate prices. So you don’t know if they applied the correct price based on what you selected. Until you actually check out. So if the price was part of your decision on the product you chose, but you don’t feel that you’re guaranteed the price they showed Because at checkout, they’re still showing the highest price-it should show you immediately the current price you are at so there’s no guest work-I’ve had to literally call the online ordering to have them place the order for me to apply the correct discount discounts-you should be able to do it yourself without so much complication. Most other shopping apps are simple that way very clear. The people in charge of this app should take note of some similar shopping apps And make it a little more clear with immediate Price corrections as you put things in your cart so you know where you stand immediately.
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Horrible
Search function doesn’t work. SKUs are always incorrect. Defaults to a store that isn’t mine. Focus on the basics and get them to work before adding an AI assistant. Uninstalling this.
Hard to use!
It fails to add items to my cart regularly. Pretty much every single time I’m trying to shop. It’s hard to find what’s being carried at MY STORE and not what has to be shipped. I have shopped CR before just because I couldn’t do my online order. I have two children (3yr & 1yr) and it’s quite difficult to bring them in the store when they’ve fallen asleep on the ride to TSC.
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Orders
I have ordered one bottle of pills for my cat, over $80, I cannot find tracking or when “about” I will receive my order. This medication is essential for his health.
Never Works
The app is terrible! Never works correctly.
Past orders are gone
1. My past orders are gone so I can’t select from them. 2. App redirects me to a store in Tennessee. I have never been in Tennessee. 3. Hard to find what I need now. 4. My payment info is gone. 5. Were you hacked or what?
Decent App, Missing Subscriptions Dashboard
It’s better than the clunky site on a mobile device but still quite slow, and no Subscription dashboard.
Extremely Slow
I can’t seem you anywhere. I’m trying to take some things out of my cart and check out but it takes so long that I will get it somewhere else 😞
Not in stock
Ordered online, drove 30 miles to find out it wasn’t available
So frustrating!
Slow, too many graphics. Hard to order at proper store.
Horrible app
The app sucks. Responds slow and only works part time.
Buggy
Upon checkout with the app, I’m constantly having to hit the complete order button then back away come back in again and hit it again just to get it to go through
Almost worthless
When you go to place an order, you can’t specify a date or a person picking it up. Your website is not intuitive at all like the store. Hate the app.
Bad app
Not user friendly, it has many glitches and doesn’t give any hints as to what maybe the issue, you have to figure it out yourself
Terrible website
There are more malfunctions in this website than any company I’ve ever used.
Rewards coupons application
Won’t let you apply reward coupons in cart on the app. In person barcodes work fine though.
I kept getting stuck
When I was entering my address both times it struggled to come up with the suggested address.
