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Boot Barn

Boot Barn

by Boot Barn, Inc.

30K ratings
502 reviews
#170 in free Shopping
🎬 Entertainment
🛍️ Shopping
Free

Details

Released
November 15, 2022
Updated
October 15, 2026

Features

Developer

Boot Barn, Inc.
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📉no. 170
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📌Ready
Reviews summary↘︎
⭐502
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📝40+ tags
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🔄6+ apps
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❓4 answered
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📦~ in 4 weeks
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About

Discover the nation's largest selection of western and work boots, clothing, hats, and accessories. Shop thousands of styles, get exclusive access to new arrivals, and find items available in your local store.

✓Shop full product assortment
✓Exclusive collections and new arrivals
✓Thousands of boot styles
✓Shop by category
✓In-store mode for local availability
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What users say about Boot Barn

Reviews of Boot Barn are mixed: the Shopping app is rated 4.8/5 from 30K App Store ratings. What users like most: great app and store, excellent customer service. Top complaints: account and shopping cart issues (loading, freezing, disappearing items), inconsistent inventory information between app and stores. Summarized from real user reviews.

Positive things

  • 👍Great app and store
  • 👍Excellent customer service
  • 👍Convenient app features (rewards, radio)
  • 👍Easy to use and navigate
  • 👍Smooth online shopping experience
  • 👍Exceptional products and service
  • 👍Convenient store pickup options
  • 👍User-friendly app

Negative things

  • 🐛Account and shopping cart issues (loading, freezing, disappearing items)
  • 🐛Inconsistent inventory information between app and stores
  • 🐛Rewards program not working properly
  • 🐛Checkout and payment problems (multiple payments required, charges without orders)
  • 🐛App glitches and bugs (filters not working, navigation issues)
See all reviews

What's New in Boot Barn

4.0.17

October 15, 2026

- Chat with Cassidy for product help and recommendations. - View messages and eligible in-store coupons in your app inbox. - Check gift card balances. - Enjoy improved sign-in, onboarding, store addresses, and order history. - Navigate the app in Spanish.

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Charts

Top Free

📉 170-5

Shopping

This app dropped -5 positions in Shopping chart.

Last updated on October 30, 2026.

User reviews

Most RecentHighest RatedLowest Rated

My 15% off

Never got a code
DDtzpxr

Good app.

Easy to use and pick up in store or delivery options are nice. The only fault I see in it is the concerts near me section, all the artists names are typed over on top of itself and hard to read.
BBosparamedic

Rewards and App

Spent enough for rewards points. Signed up for an account in-store. Downloaded the app. My rewards are not there. Half the tabs on the app don’t open. Can’t seek my loyalty number.
HNHad Faith but Not Now

Terrible app. Terrible support.

Cannot find any information. Said I would get a 15% discount on my first order. No discount showed up. Can’t find anything on the app. Also said I can get a 10% military discount, but can’t find anywhere to apply that. Called customer service and they wouldn’t give me any information without giving them my credit card number over the phone. I’m NOT giving my credit card number out over the phone to a call center.
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FYFuttin Yogi

Love it here

Love it here !
CSChic o stick
See 497 more reviews

User experience

🐞

Reported Bugs

5 issues

Account section infinite loading

Bug

Unable to add items to cart

Bug

App update button not working

Bug

White screen/loading issues in app

Bug

Inconsistent behavior when navigating and using filters

Bug
✨

Requested Features

5 requests

Wishlist/save for later feature

Feature

Ability to apply discounts/rewards to online purchases

Feature

Improved account management (saved payment info, address changes)

Feature

Better integration between in-store and app rewards

Feature

More transparent inventory information

Feature

FAQ

What can I buy on the Boot Barn app?

The app offers the nation's largest selection of western and work boots, clothing, hats, and accessories. You can explore thousands of cowboy boots, work boots, casual boots, apparel, and western fashion pieces. It also provides access to exclusive collections and new arrivals.

Are there any exclusive features in the app?

Yes, the app provides exclusive in-app features. These include first access to exclusive collections and new arrivals, as well as an 'In-Store Mode' that allows you to shop for items available in your local store for a convenient in-store shopping experience.

How much does the Boot Barn app cost?

The Boot Barn app is free to download and use. While the app itself is free, you can make purchases within the app for the wide range of products offered by Boot Barn.

Can I see if an item is available at my local store?

Yes, the app features an 'In-Store Mode' specifically designed for this purpose. This mode allows you to shop for items that are available in your local Boot Barn store, making your in-store shopping experience much easier and more efficient.