Boot Barn User Reviews
Customer Experience
~ Based on 454 written reviews from the US App Store.
What users say
Summarized from real user reviews of Boot Barn. Based on 27K reviews and a 4.8/5 average, it highlights the 8 positives and 5 negatives reviewers mention most about this Shopping app.
Positive things
- 👍Great app and store
- 👍Excellent customer service
- 👍Convenient app features (rewards, radio)
- 👍Easy to use and navigate
- 👍Smooth online shopping experience
- 👍Exceptional products and service
- 👍Convenient store pickup options
- 👍User-friendly app
Negative things
- 🐛Account and shopping cart issues (loading, freezing, disappearing items)
- 🐛Inconsistent inventory information between app and stores
- 🐛Rewards program not working properly
- 🐛Checkout and payment problems (multiple payments required, charges without orders)
- 🐛App glitches and bugs (filters not working, navigation issues)
Is Boot Barn Safe?
Boot Barn appears safe based on user ratings. AppsHunter Safety Score for Boot Barn is 96/100.
This assessment is based on 27,282 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 27,282 App Store ratings for Boot Barn.
Is Boot Barn Legit?
Boot Barn appears to be a legitimate app. AppsHunter Legitimacy Score for Boot Barn is 88/100.
Based on 88 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The best place to shop for boots, clothes and accessories 😍
Wouldn’t let me add my union discount on file
10/10 I spent too much money there every time I go there
Lost my order! Wouldn’t let me check out! What a mess!
Not accurate stock, not accurate timeframes. App says 1-2 days to store. Place an order, its really 1-2 weeks and you cant even cancel an order. So its a joke and a scam.
Found great in app exclusives. I also found greater deals in app. I went down to my local BootBarn and couldn’t find what I found in app. The selection and pricing is awesome. Definitely keeping the app for all my apparel needs. Thanks Boot Barn!
I started an account at the store, but the app didn’t recognize any of my details.
Boot barn uses ID.me and super easy to use, great products
Software is not smooth. Especially when exploring the app settings and shopping. Pictures take a long time to load. The app also s
My points aren’t showing up in the app, and i assume the bar code is for adding purchases from a receipt but that function on the app doesn’t seem to work
I couldn’t ask for a better place to get boots and get great discounts!
Do not use if not from the us. Taken payment several times but order wouldn’t process.
I was trying to scan my receipt to add my points to my account but it just opens a blank window in the app and doesn’t do anything.
This is my favorite store of all time but the app is beyond frustrating. My in store orders never show up on the app no matter what I or someone in store tries to do. Also the website shows better sales than the app. I use the website to find what I’m looking for and then copy the name to order on the app. It’s really it’s only good to see/ use a reward.
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I love boot barn so much I’d love to be a there PR team!!!!!
I love how you can tune in on their radio there using, makes scrolling a lot let boring!! Everything you’re looking for is super easy to find, they did great.
Boot Barn In El Cajon Rocks - Mia - Travis Jackie - Jordona - And Boot Barn Website when ordering is very user friendly
You need to simplify your process.! I will not use you again!
Please add a “Save For Later” button in the cart! So i don’t lose my items and have to search for them again of I’m not ready to buy them.
Love me some Boot Barn !
