Boot Barn User Reviews
Customer Experience
~ Based on 441 written reviews from the US App Store.
What users say
Summarized from real user reviews of Boot Barn. Based on 25K reviews and a 4.8/5 average, it highlights the 8 positives and 5 negatives reviewers mention most about this Shopping app.
Positive things
- 👍Great app and store
- 👍Excellent customer service
- 👍Convenient app features (rewards, radio)
- 👍Easy to use and navigate
- 👍Smooth online shopping experience
- 👍Exceptional products and service
- 👍Convenient store pickup options
- 👍User-friendly app
Negative things
- 🐛Account and shopping cart issues (loading, freezing, disappearing items)
- 🐛Inconsistent inventory information between app and stores
- 🐛Rewards program not working properly
- 🐛Checkout and payment problems (multiple payments required, charges without orders)
- 🐛App glitches and bugs (filters not working, navigation issues)
Is Boot Barn Safe?
Boot Barn appears safe based on user ratings. AppsHunter Safety Score for Boot Barn is 97/100.
This assessment is based on 24,582 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 15,651 App Store ratings for Boot Barn.
Is Boot Barn Legit?
Boot Barn appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Boot Barn is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I was trying to scan my receipt to add my points to my account but it just opens a blank window in the app and doesn’t do anything.
This is my favorite store of all time but the app is beyond frustrating. My in store orders never show up on the app no matter what I or someone in store tries to do. Also the website shows better sales than the app. I use the website to find what I’m looking for and then copy the name to order on the app. It’s really it’s only good to see/ use a reward.
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I love boot barn so much I’d love to be a there PR team!!!!!
I love how you can tune in on their radio there using, makes scrolling a lot let boring!! Everything you’re looking for is super easy to find, they did great.
Boot Barn In El Cajon Rocks - Mia - Travis Jackie - Jordona - And Boot Barn Website when ordering is very user friendly
You need to simplify your process.! I will not use you again!
Please add a “Save For Later” button in the cart! So i don’t lose my items and have to search for them again of I’m not ready to buy them.
Love me some Boot Barn !
I while in
It was quick and easy to find what I was looking for. However, I found sometimes online orders have less opportunity for deals. I saved more by shopping in-store for more than have my orders than shopping online. I spent more shopping online. Overall a great experience.
Great service!
The best.
Since they opened at Wappingers NY they became my No1 choice for boots
Boot barn is the best place to go to for boots, cowboy hats, snapbacks, jeans and anything in between their customer service can not be beat
Absolutely love
🤠 music makes you feel you are actually shopping, easy to use!
My grandson has created a wish list and it’s giving me a warning that the site is not secure and at risk. When I finally opened it, I see “Kians Wish List” but no way to get there. I also tried to create a wish list and no products will go into it. Very frustrating!
Friendly and professional service. Best smelling (leather) store around.
Why did boot barn get rid of store credit card?
Can’t pay Boot Barn Credit Card using the app.
