Dillard's vs Boot Barn
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dillard's
Shop the latest fashion, beauty, and home goods from a major fashion retailer. Easily pay in-store with your phone, track purchases, and manage rewards. Create wish lists and registries.
- In-store mobile payment
- Rewards program management
- Purchase history tracking
- Wish list creation
- Registry sharing
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The latest in fashion at Dillard’s, now in the palm of your hand! • Scan to pay! Complete your in-store purchase with your Dillard’s card using only your phone! • Be rewarded! Use your rewards in-store and stay up to date on rewards and promotions. • Stay in the know! Seamlessly keep track and review all your online and in-store purchases. • Wish big! Scan from your phone to add items, share your registry, and more! Dillard’s Inc. ranks among the nation’s largest fashion retailers. Since 1938 we’ve focused on delivering the style of your life, exemplary customer service, and exceptional value to our shoppers.
Boot Barn
Discover the nation's largest selection of western and work boots, clothing, hats, and accessories. Shop thousands of styles, get exclusive access to new arrivals, and find items available in your local store.
- Shop full product assortment
- Exclusive collections and new arrivals
- Thousands of boot styles
- Shop by category
- In-store mode for local availability
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Boot Barn is the nation's largest retailer of western and work boots and clothing, hats, accessories, and the latest in western-inspired fashion. The new Boot Barn app brings you our full product assortment plus exclusive in-app features. Exclusive App Features Shop: Explore our full assortment of thousands of cowboy boots, work boots, clothing, cowboy hats, accessories, and western fashion pieces. Plus, get first access to exclusive collections and new arrivals. Easily search for items or shop by category to find products tailored to your lifestyle. Shop over 10,000 styles of cowboy boots, work boots, and casual boots. In-Store Mode Shop items available in your local store for an easy in-store shopping experience. Boot Barn Radio: Take our exclusive radio station on the go or listen while you shop in store. Concert Finder & Events: Find concerts, rodeos, and other country events nearest you.
Screenshots
Verdict
Dillard's and Boot Barn both sit at 4.7 stars, but that hides the real split: 52% of Boot Barn's written reviews are positive against 23% of Dillard's's. Boot Barn also leads on chart position (#155 vs unranked) and ratings volume (28K vs 4.5K). Dillard's's advantage is monetization model (free vs free with in-app purchases). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Dillard's against 4.8 for Boot Barn. That said, the two scores are not equally well evidenced: Boot Barn has 28K ratings behind it against 4.5K, so its average is the more settled of the two. Written reviews are what separate them: 23% of Dillard's's written reviews are positive against 52% of Boot Barn's.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 12, 2026 and October 13, 2026 respectively.
| Parameter | Dillard's | Boot Barn |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (4.5K ratings) | 4.8 (28K ratings) — better |
| Positive reviews | 23.1% of reviews | 52.0% of reviews — better |
| Number of ratings | 4.5K | 28K — better |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #155 — better |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 26.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 35 MB | 74 MB |
| Age rating | 4+ | 4+ |
| Developer | Dillard's, Inc. | Boot Barn, Inc. |
Customer experience
Dillard's
Boot Barn
User reviews
Dillard's
From 4.5K App Store ratingsWhat we love
- 🛒 Convenient in-store shopping experience
- 💳 Useful for managing Dillard's credit card
- 🏪 Great customer service at physical stores
Room to improve
- 🤖 Dysfunctional app setup and navigation
- 🔍 Lack of in-stock information for local stores
- 🌐 Redirects to website instead of in-app shopping
- 🔒 Confusing and inconsistent login/password requirements
Boot Barn
From 28K App Store ratingsWhat we love
- 👍 Great app and store
- 👍 Excellent customer service
- 👍 Convenient app features (rewards, radio)
- 👍 Easy to use and navigate
- 👍 Smooth online shopping experience
Room to improve
- 🐛 Account and shopping cart issues (loading, freezing, disappearing items)
- 🐛 Inconsistent inventory information between app and stores
- 🐛 Rewards program not working properly
- 🐛 Checkout and payment problems (multiple payments required, charges without orders)
- 🐛 App glitches and bugs (filters not working, navigation issues)
Bugs and requests
Dillard's
Reported bugs
3 issues- App crashes and freezes frequently
- Login and account verification issues
- Overlapping UI elements on tablets
Requested features
3 requests- In-app shopping experience like competitors
- Ability to check item availability at local stores
- Streamlined payment and account management
Boot Barn
Reported bugs
5 issues- Account section infinite loading
- Unable to add items to cart
- App update button not working
- White screen/loading issues in app
- Inconsistent behavior when navigating and using filters
Requested features
5 requests- Wishlist/save for later feature
- Ability to apply discounts/rewards to online purchases
- Improved account management (saved payment info, address changes)
- Better integration between in-store and app rewards
- More transparent inventory information
In-app purchases
Dillard's
No in-app purchases
Boot Barn
No in-app purchases
