Dillard's User Reviews

Customer Experience

Positive experience24.0% of reviews
Neutral4.5% of reviews
Negative experience71.4% of reviews

~ Based on 154 written reviews from the US App Store.

What users say

Is Dillard's Safe?

Dillard's appears safe based on user ratings. AppsHunter Safety Score for Dillard's is 95/100.

This assessment is based on 4,043 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.7% of ratings point to a safe experience
1.3% of ratings suggest some concerns
5.0% of ratings point to a risky experience

~ Based on 3,674 App Store ratings for Dillard's.

Is Dillard's Legit?

Dillard's appears to be a legitimate app. AppsHunter Legitimacy Score for Dillard's is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No longer usable

I can no longer use this app. I do most of my shopping online therefore I need to see what I’m buying. But with this update I guess I’ll have to purchase from somewhere else. Been a loyal customer for years.

Polo Men’s department

Anytime I come to Dillard’s men’s Polo department. It’s always a great experience, respectable people and always willing to help always a great experience.

Dillard’s review

What has happened to our Dillard’s App?
I have tried to add a new app To my phone because by all indications there is a new app and am unable to do so.
What should I do?

New Dillard’s App

New App SUCKS. Does not work.How am I going to make a PAYMENT

APP IS STUPID DOES NOT WORK I GUESS I’ll be shopping at Macys and Kohls

iPhone can’t use new version of Dillard.

I keep my phone updated as required and It’s just ludicrous to require a phone OS to be so high just to use an app!

No longer works

Used to work fine now it says it needs an update but there is no update

Web site

Have not been able to use app for at least 2 months. 😡

Dillard’s App

No longer in service

This app sucks

This app sucks because it says it can’t verify that I’m over 18. I’ve never had that.

IT problem

I cannot download the new version but the old one does not work and asks to be updated.

An App That’s Not Applicable

The app doesn’t work. It automatically routes to an online page that prompts me to login again. If I have to log in online, what’s the point of having an app?There have also not been any updates for the app in quite a while.

Update

All of a sudden, my Dillard’s app will not update. I can’t even open it.

Your New Appt doesn’t work

Change this or Loose Clients

Outdated

The app is incredibly old and unusable. I understand Dillards has a large market of people who don’t use even use smartphone apps, but this is so bad

Updated app not useable

Very disappointing

App needs improvement

I love Dillard’s, but this app is so confusing and frustrating to use. It’s hard to navigate and difficult to find what I’m looking for. It’s disappointing because Dillard’s is one of my favorite stores, and the app experience does not match the quality of the brand.

App not working

App not working

New Dillard’s App

New App SUCKS. Does not work.How am I going to make a PAYMENT

Update

I have had this app for years and have used it for most transactions with Dillard’s but I can not update the new version because my iPhone is not eligible. This is very disturbing and I will do less shopping without the app.

Trying to get on app

The app compared to other stores is totally hard to access. I don't understand why we can't get into it without all this excessive trouble. I just use to get on and search for what I was looking for! No problem. Now, you can't even get into it!