Need to have a “0” star rating
This is the worsts customer experience ever. For literally months I have had items stuck in my cart and unable to check out. There are so many reviews out there stating this exact issue. I cannot checkout or remove items from my cart FOR MONTHS. I update the app, I delete and reinstall the app and this problem persists. What is wrong w developers that cannot fix this?? You are losing sales and customers
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Response from developer
We’re sorry to hear that you are having difficulties placing an order. Please contact our customer service at 1-833-888-0776 Monday-Friday 7:00am-4:00pm MT or email us at ecommercecustomerservice@tjx.com. We are happy to help!
App is ok but save your shopping for the store
I am a frequent flyer at Marshall’s. I like the store and alot of my shopping is done there. Lately I haven’t been shopping. I checked out items on the website. Seemed pretty ok. Boasts of convenient returns to the store. I paid with PayPal only because I was pressed for time after shopping. Returned items to the store and was only able to get a store credit because of how I paid. Returns through shipping were $12. I bought a lot to try on thinking I could easily return in store. Pretty annoying. I will not order this way again unless I know exactly what I am buying. I’m not happy with this outcome at all. I have returned other items to other stores using PayPal and have received my refunds to PayPal. The disconnect between store and website is kind of frustrating.
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Terrible
I can not log in or reset password and make this app work correctly and they e lost my history. No help on line no help in phone - useless
don’t get this app
Please either fix this app or throw it out and start over.
Why does the app feel the need to sign me out EVERYTIME I GO IN IT!!!
And why is it that I need to reset my password almost every time it signs me out!!
I’m trying to pay my card off and it won’t allow me on the app even after I have changed my password and updated everything!
Just don’t get the app or the card!
It’s all stupid and makes me want to throw my phone.
Why does the app feel the need to sign me out EVERYTIME I GO IN IT!!!
And why is it that I need to reset my password almost every time it signs me out!!
I’m trying to pay my card off and it won’t allow me on the app even after I have changed my password and updated everything!
Just don’t get the app or the card!
It’s all stupid and makes me want to throw my phone.
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Can’t change store location!?
I tried to change the store location so that I could look for a specific product at a specific location and the app just doesn’t help. Very disappointing!
