Checking out
Never works when trying to check out one ITEM. It literally says invalid or incorrect information for the billing / shipping. I got so frustrated I just left it alone. Now I have to worry about seeing if it actually charge my card the 3 times I tried……
Not working
I was able to log in but it doesn’t now show my rewards and when I tried to link my card it says an email was sent but no email has come. Just like other reviews, this app is not functioning.
Need to have a “0” star rating
This is the worsts customer experience ever. For literally months I have had items stuck in my cart and unable to check out. There are so many reviews out there stating this exact issue. I cannot checkout or remove items from my cart FOR MONTHS. I update the app, I delete and reinstall the app and this problem persists. What is wrong w developers that cannot fix this?? You are losing sales and customers
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Response from developer
We’re sorry to hear that you are having difficulties placing an order. Please contact our customer service at 1-833-888-0776 Monday-Friday 7:00am-4:00pm MT or email us at ecommercecustomerservice@tjx.com. We are happy to help!
App is ok but save your shopping for the store
I am a frequent flyer at Marshall’s. I like the store and alot of my shopping is done there. Lately I haven’t been shopping. I checked out items on the website. Seemed pretty ok. Boasts of convenient returns to the store. I paid with PayPal only because I was pressed for time after shopping. Returned items to the store and was only able to get a store credit because of how I paid. Returns through shipping were $12. I bought a lot to try on thinking I could easily return in store. Pretty annoying. I will not order this way again unless I know exactly what I am buying. I’m not happy with this outcome at all. I have returned other items to other stores using PayPal and have received my refunds to PayPal. The disconnect between store and website is kind of frustrating.
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Terrible
I can not log in or reset password and make this app work correctly and they e lost my history. No help on line no help in phone - useless
