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Dillard's

Dillard's

Fashion, Beauty, Home & More

4.5K ratings
160 reviews
🛍️ Shopping
Free

Details

Released
July 27, 2021
Updated
October 5, 2026

Features

Developer

Dillard's, Inc.
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About

Shop the latest fashion, beauty, and home goods from a major fashion retailer. Easily pay in-store with your phone, track purchases, and manage rewards. Create wish lists and registries.

✓In-store mobile payment
✓Rewards program management
✓Purchase history tracking
✓Wish list creation
✓Registry sharing
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What users say about Dillard's

Reviews of Dillard's are mostly negative: the Shopping app is rated 4.7/5 from 4.5K App Store ratings. What users like most: convenient in-store shopping experience, useful for managing Dillard's credit card. Top complaints: dysfunctional app setup and navigation, lack of in-stock information for local stores. Summarized from real user reviews.

Positive things

  • 🛒Convenient in-store shopping experience
  • 💳Useful for managing Dillard's credit card
  • 🏪Great customer service at physical stores

Negative things

  • 🤖Dysfunctional app setup and navigation
  • 🔍Lack of in-stock information for local stores
  • 🌐Redirects to website instead of in-app shopping
  • 🔒Confusing and inconsistent login/password requirements
See all reviews

What's New in Dillard's

3.5.341653

October 5, 2026

Misc bugfixes & upgrades

User reviews

Most RecentHighest RatedLowest Rated

What is up with your app?

Trying to order a pair of shoes. Received a message that the app needed to be updated. Went to App Store. SHOWS NO UPDATE. Tried to reopen app. Same thing. “You need an update”.
Come on!
TTXwildlower

Bad

Wish I could actually open , but you’ve changed your site. I spend a lot of money at Dillards. Why don’t you fix this. It is awful. Maybe I just need to shop someplace else.
GGotomacys

Fix it!

This app is terrible! I can’t even get into it to pay my bill on my iPad and my settings say my iPad is up to date. What is going on?!?
SSistermarymargaret

Not usable

This App is not usable on my IPad
KKayegirlPrinceton

Pointless app

App makes you shop on their website anyway. Why is there even an app. Pointless
Bboybadboyvad
See 155 more reviews

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes frequently

Bug

Login and account verification issues

Bug

Overlapping UI elements on tablets

Bug
✨

Requested Features

3 requests

In-app shopping experience like competitors

Feature

Ability to check item availability at local stores

Feature

Streamlined payment and account management

Feature

FAQ

What can I do with the Dillard's app?

The app allows you to shop the latest fashion, beauty, and home goods. You can also use your phone to pay for in-store purchases with your Dillard's card, manage and redeem rewards, track all your online and in-store purchases, and create wish lists or registries.

How do I pay in-store with the app?

You can complete your in-store purchase using your Dillard's card directly through the app on your phone. This provides a convenient way to finalize your transaction without needing to present a physical card.

Is the Dillard's app free to use?

Yes, the app is free to download and use. There are no charges associated with using the app itself. Any purchases made through the app or in-store are separate transactions.

Can I track my past purchases?

Yes, the app allows you to seamlessly keep track and review all your online and in-store purchases. This feature helps you stay organized and easily reference your buying history.

What kind of rewards can I manage?

You can use your Dillard's rewards in-store and stay up to date on your rewards balance and any ongoing promotions. The app helps you maximize your benefits as a loyal shopper.