Love JC PENNEY
Best store, the clerks are always so helpful and patient. The store is clean and tidy. It’s a pleasure to shop there.
MMmo mat
App is okay Customer Service needs work
Phone customer service sucks
~~~~D~~~
Locks up
Every time I use this app it locks up and I have to turn my phone off and back on to get it to work.
Jjgasq
Why?
I shop at JCPenney for all my clothing. I clean houses so I rely heavily on the xersion try quick dri essential tee V NECK, which I wear daily and have at least 30 of them. I have been losing weight for the past 6 months and desperately need a smaller size. I have been checking for months and xersion only comes in CREW neck shirts now. Why? Some of us girls do not like or look good in crew neck shirts and I refuse to buy them. Why not offer v-neck? I need them please. Not sure who is designing for xersion for 2026 but in my opinion they are doing a horrendous job of listening to the customer!
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Mmiche634
Very disappointed in today’s visit
Apparently if you have a coupon that says it is eligible on clearance, sales, home, salon, jewelry sales and reg priced merchandise, you cannot use it because the computer will not allow it. I showed it to the cashier, and she said it cannot be used because computer wont take it. So i left my merchandise at the counter. I’ve been a customer for over 50+ years and i have never had such an experience as today. What a shame, they have lost my business.
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PPerki112
