Website includes J. Crew Factory, but App doesn’t - Annoying!
The app would be better if I could use it to shop at both J.Crew and J.Crew Factory, i.e., the same way the website functions. Since I have to go to two places to shop & see what’s happening with my orders, there’s less incentive to use the app.
Excellent App, Amazing Clothing
One of the few more consistent apps I have and use on a regular basis. All apps have occasional flaws, but J. Crew evades most. It’s an excellent place to keep record of purchases, to view the latest drops, and to keep up with your respective J. Crew rewards!
Mostly perfect
I do enjoy shopping on the Jcrew app but have run into challenges with promo codes. I kept trying to finish a transaction but it said promo codes can’t be applied. I didn’t realize until after days of trying and missing some sale items the promo codes can’t was put on by Jcrew for me to apply for the Mastercard. Pretty annoying. More transparency would have been nice and helpful. Otherwise the app is good.
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Great app
Love it!
A Favorite for 20+ Years
Ive been shopping at J Crew for a couple of decades now—I cant say that about many retailers. The quality slipped for a while but lately has been improving. I do feel some items are overpriced, so I tend to wait for sales. I only wish they didnt offer so many items as Final Sale—an item purchased online should always be returnable IMO. The website used to be very glitchy but the app is great.
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