Crate & Barrel vs J.Crew
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Crate & Barrel
Discover modern home furnishings and decor designed for your lifestyle. Browse curated collections, create custom upholstery, and utilize augmented reality to visualize items in your space. Manage registries, find stores, and enjoy convenient pickup options.
- Explore complete furniture and decor collection
- Exclusive in-app items
- Custom upholstery with 200+ options
- View In Your Room AR tool
- Create and manage registries
- In-store pickup and curbside options
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Home is where the really good design is. Since 1962, we’ve been your trusted source for quality-crafted modern classics designed for how you live today. Couples register for the perfect dinnerware for any occasion; families shop for the clean-lined sofa where they’ll all unwind at the end of the day. Curated by our team from around the world, our beautiful decor, must-have kitchen tools, handcrafted rugs, favorite bedding and so much are here to complete your home. Plus, we’re leading the way with more responsible materials and sustainable sourcing. Fully refreshed with the latest functionality and a stunning new look, the Crate & Barrel and Crate&kids app is the easiest, fastest way to shop our brands. What you’ll love about our app. -Easy & intuitive shopping as you explore our complete collection of furniture, decor, housewares, bedding, rugs, kids’ items and more. -Access to exclusive items you’ll only find here. -Create and order custom upholstery with 200+ fabric and finish options. -The most complete product details and features, including our View In Your Room AR tool, product videos, the ability to find out if an item is displayed at your local store, care information and more. -Order and pay with a credit or debit card, Apple Pay or your Crate & Barrel Credit Card. You can even redeem Crate gift cards on the app. -Sign in or create an account to shop personalized products and recommendations. -Create lists of favorites and save them to review later on our app, website or in-store. -Save contact and payment information for faster, easier checkout. -Find your nearest Crate & Barrel store and get hours and directions, or call directly. -Easy curbside or in-store order pickup—including gift orders—at your local Crate & Barrel store. -Eligible Wedding Registry and Design Trade Program members can access discount information in your account and see it automatically applied at checkout. Your registry on our app. -Easily create and edit your wedding registry, gift registry or baby registry. -Get real-time alerts when gifts are purchased from your registry. -Scan barcodes in-store to easily see product information and options & add to your registry or wishlist.
J.Crew
Discover exclusive fashion drops and build your ideal wardrobe. Shop new arrivals, save items for later, and enjoy a streamlined checkout. Earn rewards through the loyalty program and get insider details on designs and events.
- Exclusive drops access
- Shop new arrivals
- Save for later
- Faster checkout
- Loyalty program
- Behind-the-design content
- In-store event updates
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Introducing exclusive access to J.Crew, like never before—your new forever wardrobe is just a few taps away. We’ve made it even easier to… SHOP: Take a scroll through what’s new (from fresh shirting to chino re-issues), add styles to your save for later, and breeze through checkout faster than ever. EARN: Sign into J.Crew Passport through the app. The more you shop, the closer you get to new levels of access. DISCOVER: Go behind the design of limited-edition collabs, learn about the latest in-store events and find helpful reviews (on our five-star swim, best-fitting pants and more) from other J.Crew customers, right at your fingertips. P.S. Want the scoop on new arrivals and sales, or live updates on your orders? Opt-in to push notifications, and we’ll make sure you’re always the first to know. J.Crew Privacy Policy: https://www.jcrew.com/help/privacy-policy
Screenshots
Verdict
The clearest difference is rating: Crate & Barrel at 4.7 against J.Crew's 3.1. Crate & Barrel also leads on ratings volume (14K vs 917). J.Crew's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, review sentiment, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Crate & Barrel holds the better App Store score, 4.7 against 3.1. That said, the two scores are not equally well evidenced: Crate & Barrel has 14K ratings behind it against 917, so its average is the more settled of the two. Written reviews point the same way: 55% of Crate & Barrel's written reviews are positive against 48% of J.Crew's.
Crate & Barrel ships an update every 3 weeks, J.Crew fortnightly. The most recent releases landed on October 29, 2026 and October 25, 2026 respectively.
| Parameter | Crate & Barrel | J.Crew |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (14K ratings) — better | 3.1 (917 ratings) |
| Positive reviews | 55.0% of reviews — better | 48.2% of reviews |
| Number of ratings | 14K — better | 917 |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone | iPhone |
| Requires iOS | 17.0 | 17.0 |
| Further details — not scored | ||
| Size | 168 MB | 152 MB |
| Age rating | 4+ | 4+ |
| Developer | Crate and Barrel | JCrew Group INC |
Customer experience
Crate & Barrel
J.Crew
User reviews
Crate & Barrel
From 14K App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 User friendly
- 👍 Convenient
- 👍 Functional and efficient
- 👍 Great app
Room to improve
- 🐛 Constantly crashing
- 🐛 Glitchy and buggy
- 🐛 Slow and laggy
- 🐛 Terrible for registries
- 🐛 Broke with update
J.Crew
From 917 App Store ratingsWhat we love
- 🚀 Smooth and fast app
- 👍 Clean and beautiful design
- 💡 Loyalty program and birthday offers
- 🚀 Seamless shopping experience
- 👍 Intuitive navigation
Room to improve
- 🐛 Bugs and glitches
- 🔍 Missing features from website (e.g., favorites, filters)
- 🔍 Inconsistent behavior compared to website
- 🔍 Requires login to browse
Bugs and requests
Crate & Barrel
Reported bugs
7 issues- Login issues and password resets
- Certain tabs and features not working (Access Denied)
- Cannot remove sold-out items from Favorites list
- Virtual try-on feature not working
- Cart gets emptied unexpectedly
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- Saving to favorites not working
- Incompatibility with iPad
Requested features
6 requests- Update store credit flow for Mastercard
- Add payment status and duplicate payment prevention
- Improve navigation between C&B and CB2
- Add ability to hide/unhide orders and items in orders tab
- Implement Apple Pay support
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- Add alerts for credit card payment due dates
J.Crew
Reported bugs
4 issues- App crashes and freezes
- Inventory and pricing inconsistencies between app and website
- Login and account issues
- Inability to access past orders and saved items
Requested features
5 requests- Add favorites/wishlist feature
- Improve filtering and sorting options
- Incorporate in-store pickup
- Provide more detailed product information
- Sync app and website experience
In-app purchases
Crate & Barrel
No in-app purchases
J.Crew
No in-app purchases
Questions
Is Crate & Barrel free?
Is J.Crew free?
Which has better reviews, Crate & Barrel or J.Crew?
Do Crate & Barrel or J.Crew have ads?
Which is updated more often, Crate & Barrel or J.Crew?
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